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Seller Profile

Value Village

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95.95%
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918 product reviews
Value Village is based in Melbourne and ships Australia-wide. We are your online kitchen and home boutique store. The Value Village team has a combined experience of over 50 years in the kitchenware and small appliance industry with more than 2,700 premium kitchenware and small appliance products available to us we are more than happy to help you find what you need. Our brand stable includes Bugatti Italy, Shervinverkil, Joseph and Joseph, Global, Noritake, Furi Knives, Luigi Bormioli, Morphy Richards, Russell Hobbs, George Foreman, Remington, Brabantia, Homedics, Scanpan, Cuisinart, Stanley Rogers, and more. Here, you will find a wide variety of electrical appliances, homewares, and living and food preparation products to make your life easier and enjoyable whilst entertaining. Our product offering to you is a wide range of hand-selected premium brands from around the globe. Enjoy shopping from the comfort of your home or office, or even whilst you are on the go and let us do the work for you by delivering your products to your doorstep.
 

Customer Reviews

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Customer Reviews

  • (759)
  • (128)
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No 5 Star Reviews yet

  • BelindaVerified buyer

    The colour is exactly as pictured. It’s perfect. Great quality!

    Oct 14, 2024

  • CatherineVerified buyer

    Loving my new coffee cup! Lovely design, good size. Fits in with my kitchen decor

    Oct 10, 2024

  • TenzaniVerified buyer

    I love that it is not heavy.The kettle works very well and easy to clean.

    Oct 06, 2024

  • YvonneVerified buyer

    I am very happy with my Russell Hobbs Sandwich Press as it makes great toasted sandwiches, has plenty of room on the heating plate and was a good investment.

    Oct 01, 2024

  • SueVerified buyer

    Very stylish, toasts the bread evenly love it.

    Sep 27, 2024

  • Heather parkerVerified buyer

    tea pot set is so unique very attractive i think is great for adult tea parties

    Sep 22, 2024

  • JoanneVerified buyer

    Bought this for my husband. He loves it! Works well.

    Sep 19, 2024

  • SMVerified buyer

    OMG just what I needed for my new hair style.. Thank you very much, excellent price and was delivered in a couple of days.. Happy as Larry ..(as we say in Aussie)

    Sep 16, 2024

  • Martin TownsendVerified buyer

    Very good and well worth the money, would recommend

    Sep 14, 2024

  • TanyaVerified buyer

    Great quality multi cooker, easy to use, precise cooking with helpful manual with recipes and guides.

    Aug 15, 2024

Customer Reviews

  • (759)
  • (128)
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  • (10)

No 4 Star Reviews yet

Customer Reviews

  • (759)
  • (128)
  • (15)
  • (6)
  • (10)

No 3 Star Reviews yet

Customer Reviews

  • (759)
  • (128)
  • (15)
  • (6)
  • (10)

No 2 Star Reviews yet

Customer Reviews

  • (759)
  • (128)
  • (15)
  • (6)
  • (10)

No 1 Star Reviews yet

Customer Reviews

  • (759)
  • (128)
  • (15)
  • (6)
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No reviews yet

  • Metro/Regional: we dispatch the order in 1-3 business days.

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days

  • Regional: 1-7 business days

We can deliver to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Although rare, we understand that an order might need to be returned to us for a number of reasons. Please contact us before sending anything back to make sure the correct process is followed.

1. You changed your mind: We offer a generous 14 day return policy for change of mind on selected items only. Some products cannot be returned due to health and sanitary reasons. Please check the listing first, and if returns are accepted, then you are welcome to return it to us up to 14 days after you received it for your choice of exchange or full refund, excluding original delivery costs.


Items returned must be in brand new, unused condition, in their original shipped packaging. Products must be unopened with original manufacturer seals still intact, or we cannot accept them back and you will not receive full refund.

Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.


2. You received the wrong item, or it arrived damaged: All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.

All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.

Please take photographs of the damage and send them to us so we can report it to our insurer, carrier and fulfilment team.


3. The item is faulty: Your purchase automatically comes with protections under Australian Consumer Law that cannot be excluded.