UGG Originals

All orders are picked and packed and dispatched from our warehouse in Sydney. Please allow up to 24-48 hours for your order to get picked and packed and dispatched with the courier company. Our warehouse operates Monday to Friday 9-5pm.

You can find the sizing information on our product page. For additional details, feel free to contact our support team.

Our return policy is valid for 30 days from the date of purchase. Once the 30 day period has lapsed, we are no longer able to offer a refund, an exchange, or a credit voucher on your purchase. Please reach out to us if you encounter any issues with your order, and we’ll work on finding a solution.