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Toyberry

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Toyberry has been supplying quality picked stem toys since 2019. Every toy we sell is hand picked with learning in mind, after all the best way to learn is by having fun! Toyberry also sells a big range of Pokemon card merchandise as well as fun toys. Learning does not have to be boring and with our help we can help you pick out a fun stem toy for that little Einstein.
 
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Ordered products will be sent out in about 2 business days and completed in about 5-12 business days.

All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.

 

We partner with courier companies such as Australia Post, Aramex, Couriersplease.

No delivery to PO Box addresses or Parcel Lockers.

Change of Mind Returns

Toyberry will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.

We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Toyberry, you will not be eligible for a return.

You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

Incorrect of Faulty Goods 

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Double Clothing within 30 days.

Warranty Information 

Products comply with local Minimum Warranty Expectations, which is 3 months.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

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