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Seller Profile

The Watch Factory

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75 product reviews
The Watch Factory is Australia's premier online destination for fashion watches that brings you superior international brands.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • CarolinaVerified buyer

    Beautiful watch. More Beautiful than showing in the photos.

    Sep 11, 2024

  • RashmiVerified buyer

    Useful for daily life

    Jul 16, 2024

  • EliasVerified buyer

    Great price fast delivery thanks again love my watch

    Feb 29, 2024

  • CecilyVerified buyer

    What a lovely watch! I feel special when wearing it! Beautiful quality and design.

    Sep 03, 2023

  • KarenVerified buyer

    Its pretty

    Jul 20, 2023

  • Aussie_clampettVerified buyer

    As per the description - excellent delivery time

    Jun 11, 2023

  • RobynVerified buyer

    Lovely watch looks great

    Jun 04, 2023

  • MarioVerified buyer

    Nice watch more than I expected

    Mar 05, 2023

  • BradVerified buyer

    Item as described. Fast delivery.

    Mar 04, 2023

  • Rex.cVerified buyer

    Citizen Gents Dress Eco-Drive Stainless Steel Men's Watch. This watch is good value came fast delivery ,exactly as described.

    Jan 29, 2023

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Our usual delivery notice as below:

  • Please allow 4-9 business days for delivery via Australia Standard Post.

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

RETURNS POLICY

The Watch Factory offers a 30 day return policy. You can return your item for a refund within 30 days of the delivery of your purchase.

Please ensure to contact us for approval and instructions before returning your item.

For your return to be eligible for a refund, your item must be:

  • Unworn and undamaged.
  • In its original state with no scratches or defects and free from alterations such as resizing, link removals and engravings.
  • In its original box with original tags included.
  • Returned with a receipt or proof of purchase.

You will be responsible for return shipping costs. We recommend using a traceable shipping service as we are not liable for returns that are lost or damaged during transit.

REFUNDS POLICY

Once your return has been received and inspected, you will receive an email to notify you of the approval or rejection of your refund.

If you refund is approved, it will then be processed to your original method of payment.

Please note shipping charges are non-refundable, the refunded amount will be the total original amount paid less shipping charges.