Seller Profile
Absolutely love it! It's so thick, warm & cuddly & of excellent quality. Also, the elephants are so cute. I would recommend this to anyone.
Oct 27, 2023
Excellent
Oct 03, 2023
Exactly what I wanted! Definitely true to description.
Feb 13, 2023
These are worth the extra money. The fabric is well woven and the pockets were essential for the person who wanted it.
Jan 06, 2023
Very happy
Dec 20, 2022
So cool and comfortable, I’ve ordered more for family Birthday present
Nov 17, 2022
How does delivery work?
✔︎ You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your Oodie is on its way - now what?
Once an order is placed, our team will carefully collect your Oodie from the clouds and package it with hugs and love, so please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.
Your Oodie will then gently be sent via the Oodie Stork (or Australia Post, if the storks are unavailable), and then it should be safely in your patiently waiting hands within 2-8 business days**.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey. Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post’s delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home.
*Please note: We send via signature required post to ensure safe delivery - if you opt for ‘Authority To Leave’ yourself, we are not responsible for the package in the rare case it is missing or stolen.
**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck - it’s ready to go!
Our awesome Oodies (adult size) are currently a one size fits most design, which is loosely based on a size 6XL hoodie. This design is ideal for those 14 years and above for the perfect fit. The Kids Oodies are 30% smaller than the original Oodie and are designed for children aged from 3 to 13 years old. Please see below for further details of our sizing! All of our Oodies are made individually with love so there may be a slight size variation per Oodie.
| ADULT OODIE | KIDS OODIE: |
| Waist: 193cm | Waist: 152cm |
| Front length: 97cm - 102cm | Front length: from 70cm - 75cm |
| Back Length: 100cm - 105cm | Back Length: from 71cm - 76cm |
| Sleeve Length: 53cm | Sleeve Length: 50cm |
Been living, sleeping, and eating in your Oodie for 3 weeks non stop and only taking it off to go in the shower (hopefully!)? You can find all care instructions on the inner tag of your Oodie, however standard care options for our Oodies are as follows:
- Hand or machine wash in cold water
- If machine washing, ensure a gentle cycle is selected
- Use only mild detergents (approved for wool/ silk)
- Avoid mixing with other colours
- Do not tumble dry
- Do not iron
- Do not dry clean
However if you really want to best preserve the cuddliness and softness of the Oodie for as long as possible, we recommend hand washing it in cold water.
Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our return policy. We offer free returns for 30 days from date of delivery/receiving of order.
However, not all items are eligible. Any exclusions will be called out on product pages and / or at checkout. To be eligible for a return:
1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original condition.
This includes attached swing tag, shoe boxes and jewellery packaging. You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.
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