Seller Profile
Must have accessory
Jul 15, 2024
My new fave thing
Jul 15, 2024
Love it. Fits my succulent plant perfectly and of course matches my coastal/nautical vibe in my home
Dec 27, 2023
It is a great moisturiser that absorbs very well into the skin & not oily
May 24, 2023
loved the idea of usng ceramc. I have had the paper ones before but this is quite nice. You could have them in any room because they are very decorative. Just hope the get more of the pappy perfume.
Mar 27, 2023
Most helpful @ Sassy Duckies ... and the bag is a perfect in terms of being smaller when one does not need the big space of handbag. It is understated and classy.
Mar 06, 2023
I haven't got it yet hasn't been delivered.
Jan 21, 2023
Excellent quality candles that arrived quickly. Will purchase again.
Jan 11, 2023
Excellent quality candles that arrived quickly. Will purchase again.
Jan 11, 2023
Fabulous product. The burner was on for 2 days, doors and windows open a lot of the time, but the lavender aroma was still there in the house. Very pleased with this purchase.
Dec 27, 2022
NEXTRA SUNBURY will endeavor to deliver your purchases to you as soon as possible.
All orders will be processed and shipped within three business days.
Please allow 5-7 business days to receive your order with to major cities within Australia. Deliveries to Western Australia and Northern Territory can take up to 10 business days.
All orders are shipped using Australia Post or SENDLE with standard delivery.
A secure delivery address is recommended. Lost or stolen postage is not covered by insurance, unfortunately, NEXTRA SUNBURY cannot be responsible for stolen or lost parcels.
As a Nextra Sunbury customer, you are entitled to a 14-day return period from the time that the goods you ordered have been received through courier service tracking.
Note: The return delivery time is not included as part of this 14-day return period. If for any reason you have a change of mind with your purchase or the goods you purchased are faulty or damaged during transit, you are entitled to a refund as long as the following conditions are met: You MUST send us a message within the 14-day return period, discussing the goods and order number in question, and the reason for return. For damaged goods, proof must be provided (such as images of faulty parts, damaged parts, and damaged packing box), and goods must be returned with postage paid.
For any change of mind, goods must be returned in their original condition (including the product packaging) with postage paid.
For Change of Mind returns, a refund will be credited to your account on receipt of the goods in good (fit for re-sell) condition, so attention to return packaging is important!
This refund policy does not apply to goods that have the following:
-The goods have been used, dropped, or broken after opening.
- Any attempt to alter the goods or the same goods have been purchased from an external seller.
- Change of mind returns are not accepted for Personal Hygiene products, in-ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear, and adult toys due to hygienic reasons.
All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered Post and that you pre-pay all necessary postage. You assume any risk of loss, theft, or damaged goods during transit. We, therefore, advise you take opt for shipment registration & insurance with your postal carrier. Nextra Sunbury will not be responsible for parcels lost or damaged in transit if you choose not to insure. Be certain to return the correct goods, otherwise, if the goods received were not as discussed, Nextra Sunbury will not cover any postage costs to send the goods back.
The sooner we are notified of a change of mind or problem with the received goods, the sooner we can resolve the issue and advise return details.
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