Seller Profile
Had everything I wanted in a desktop computer, great value for money, had a few issues, but were remedied though tech support straight away, works like a gem
Dec 09, 2024
Extremely happy with my purchase. Exactly what I wanted. Delivery time was outstanding. Thanks MyDeal
Jun 26, 2024
Purchased to run Adobe Creative Cloud Software. Added another 16gig Ram to make it 32gig in total. Had a few scratches on the outer case but that's no problem at all. Works just like a new one!
Jun 03, 2024
Great laptop works well, got enough grunt to do what I want (music production)
May 15, 2024
Very good and reliable and well designed and efficient laptop and special thanks to the seller
Apr 07, 2024
Useful to de clutter work desk. Can support 2 monitors with 4k displays. Only downside is 4k resolution is not supported by hdmi port. You will need hdmi to usb-c connector for that.
Apr 05, 2024
Works perfectly for my Surface Pro 6.
Mar 02, 2024
The product is great and in great working condition. It arrived super fast and packed with care. Happy with this purchase!
Mar 01, 2024
Replaced the original surface pro keyboard with this one and it works perfectly. Great value replacement.
Feb 16, 2024
Quick delivery A great product!
Jan 19, 2024
Shipping Details
We use Australia Post, Star Track and Aramex couriers. All parcels require a signature on delivery. If a person is unavailable, they can be collected from the nearest Post Office or Depot.
Delivery varies by location, please allow between 1 - 7 business days to receive your order.
Delivery to PO Box addresses or Parcel Lockers posted via Australia Post.
Returns Accepted
If in the unlikely event that you are unhappy with an item or that you need to return for any reason, please contact us immediately.
If the unit you purchase has an issue, we require you to post your item back to our warehouse.
We accept 30 Days Returns replacement or refund guarantee. The Buyer Pays Return Postage.
Most of our items come with a standard 1 Year Warranty.
Your warranty will cover hardware failures such as motherboard, hard drive, power supply, screen etc.
The warranty does not cover any accidental damage such as dropping or liquid damage.
We guarantee batteries for 3 months as they are classed as consumable items, as the equipment is not brand new.
Warranty Disclaimer
This Limited Warranty applies to physical goods, and only physical goods, purchased from Tech Factory.
What does the warranty cover?
This Limited Warranty covers:
Any defect in material or quality under normal use during the warranty period.
Hardware failures such as motherboard, hard drive, power supply, screens, keyboards, touchpad, touchscreens or any physical component failure under regular usage.
Batteries for a maximum of 3 months, as they are classed as consumable items.
The original installation of the Operating System. (macOS, Windows, Android) – if the device has been reinstalled and the user has troubles with drivers for example, that is not covered by the limited warranty.
During the warranty period, Tech Factory will repair or replace products or parts of a product that proves defective because of inappropriate material or defect under normal use.
What does this warranty not cover?
This Limited Warranty does not cover any problem caused by:
Any Accidental damage, such as dropping or liquid damage.
Third-party software or applications installed after receiving the product for the first time.
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