Stitch Coffee

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We partner with Australia Post for our deliveries and delivery times are according to their standard times.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Coffee items

• Gift cards

• Downloadable/digital products

• Items damaged from use, regular wear and tear and inappropriate use

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Our policy lasts 30 days for non-perishable items (anything not coffee). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Our policy for perishable goods, such as coffee, is that the product is not refundable. Unfortunately, we can’t offer you a refund or exchange. Please read below to check if your non-perishable good can be returned.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.