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Seller Profile

Sopra Homewares

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67 product reviews
Sopra Homewares is an Australian-owned and operated business, specialising in space-saving furnishings. We pride ourselves on exceptional customer care and product innovation, bringing you aesthetically pleasing designs at great prices, without compromising quality.
 

Customer Reviews

  • (44)
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Customer Reviews

  • (44)
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No 5 Star Reviews yet

  • Carol PomazakVerified buyer

    It was exactly what I ordered and came on time

    Dec 16, 2023

  • Mrs Wendy TooheyVerified buyer

    They were perfect for what I wanted them for

    Sep 01, 2023

  • VandanaVerified buyer

    Excellent

    Jul 25, 2023

  • JacquiVerified buyer

    This Ottoman is great, exactly as described. To sit on, it's very comfortable. The mattress is very good quality and I'm sure will be comfortable too! (haven't used it as a bed yet). Unfolding it is a fraction tricky, but it's more about coordinating if you're unfolding it out to your left or your right! Seriously though, easy to unfold and then put back together. Highly recommend.

    Jul 22, 2023

  • JudithVerified buyer

    Lovely item to my bathroom

    Jul 08, 2023

  • DarleneVerified buyer

    Compact and hidden away and convenient no hassle use

    Jun 17, 2023

  • SimoneVerified buyer

    The steel frame seems very sturdy and the foam mattress (which comes in three sections) is firm and good quality. It is easy to move about and unfold. It is very comfortable to sleep on, just make sure you have the mattress sections firmly secured in place. The castors (the only part that needs to be assembled) were easily fitted into place. The slip cover is (in my opinion not very attractive) made of cheap material and is too large and loose for the ottoman, however this did not bother me as I had intended to make a cover that would match my lounge anyway. Overall, I am very happy with it.

    Apr 02, 2023

  • LyllyanVerified buyer

    Very good item enough space and secure

    Nov 21, 2022

  • FANVerified buyer

    looks great

    Nov 16, 2022

  • Jenny WilsonVerified buyer

    Quick post thank you love it

    Sep 05, 2022

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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  • (5)
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No 2 Star Reviews yet

Customer Reviews

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  • (15)
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No 1 Star Reviews yet

Customer Reviews

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  • (15)
  • (5)
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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-6 business days
Regional: 3-10 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.

Warranty
Sopra Homewares offers a 365 day warranty on all of our products.  This warranty covers all manufacturing faults and defects. It does not cover wear, tear or damage caused by use, accident or failure to follow care instructions. Any modifications made to the product will void the warranty. This is valid for 365 days from the date of the order and is only available to the original purchaser of the product only.

Under no circumstances will Sopra Homewares be liable for any costs (including indirect and consequential loss) over and above the original purchase price. For example, any charges you incur as a result of hiring a third party to complete assembly or disassembly for you, is at your own expense.

 

Returns
Yes!
Sopra Homewares offers all customers a 100% no questions asked money back guarantee (subject to the terms below).

We want you to be 100% happy with your purchase. If you change your mind about a product purchased or simply wish to return it, you are welcome to do so for a full refund. (less shipping costs) All our products have shipping costs, even the ‘free shipping’ products have shipping costs included in the prices.

 The only conditions applying to change of mind returns are as follows:

  1. All returns must be unused and in their original condition (including all original protective packaging).
  2. You must complete your return within 14 days of the date of your order and you are responsible for arranging the return and all related costs.
  3. The only products that cannot be returned are products marked 'Clearance' or 'Seconds'.
  4. The original shipping costs to you are not refunded.
  5. For hygiene reasons we do not exchange or refund Quilts/Duvets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.  Please ensure you select these products carefully before purchase.