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Seller Profile
This Ottoman is fantastic,we live in a tiny home it is space saving & it's something I needed for my swollen fet but couldn't find what I needed without spending a fortune,sure enough Mydael had this.Great value and excellent quality.
Sep 01, 2024
Attractive and useful. Fast delivery
Aug 08, 2024
My budgie Missy is really impressed. It arrived on time, was easy to put together and is just the right size.
Jul 22, 2024
*******+¥¥¥¥¥¥¥¥
Jul 19, 2024
Really nice sheets cosy and warm
Jun 26, 2024
Great size and value for money
Jun 26, 2024
Absolutely love it works well
Jun 02, 2024
Good product Quick delivery Happy 😀
May 30, 2024
The item arrived on time and as described. Very sturdy materials and looks good. Very easy to assemble and bigger that I expected. Fits perfectly in the bathroom and fits everything we need on the three shelves. Would recommend this product.
May 26, 2024
I received the wrong colour i wanted tulips but sunset was delivered
May 25, 2024
SHIPPING POLICY
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Orders placed by 5pm AET will be shipped by the nextbusiness dayfor items in stock. We use a combination of couriers and Australia Post to ensure your orders are delivered on-time.
Items are shipped from Sydney - delivery times after they have been dispatched are as follows.
Standard Delivery:
Sydney:2Business Days
Canberra (ACT):2Business Days
NSW:2-3Business Days
Melbourne (VIC):3Business Days
Brisbane (QLD):3Business Days
Adelaide (SA):4Business Days
WA / TAS:5Business Days
Rural/Remote & Rest of Australia:5-7Business Days
Express Delivery:
METRO AREAS (SYDNEY, BRISBANE, MELBOURNE, ADELAIDE, CANBERRA)
1 - 2business days
WA, TAS & REST OF AUSTRALIA
3 - 4business days
Note: orders only dispatched on working days from Monday to Friday and does not include public holidays.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Return Shipping
To return your product, you should mail your product to: 2/14 Childs Road, Chipping Norton, NSW 2170, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Warranty
Warranty for all products sold by Simply Homeware is 30 days at minimum and can be up to 5 years. The exact warranty period and type (manufacturer or supplier) is always specified in the product page/listing.