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Seller Profile

Simply Homeware

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platinum Seller
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96.33%
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1671 product reviews
We are an Australian e-commerce retailer specializing in homewares and general household products founded by two brothers in Sydney. We believe the vast range of products you will come across on our store will improve your quality of life while remaining extremely affordable. Established in 2014, offering category leading products online. Our warehouse and team are based in Chipping Norton, NSW.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • MauriceVerified buyer

    all good, thank you!

    Sep 18, 2024

  • DianneVerified buyer

    It will be very useful.

    Sep 13, 2024

  • LauraVerified buyer

    Best music device for putting my two grandchildren to sleep…just as useful for myself, to relax with, turn a busy mind off and drift off to sleep! Well worth the price. Like the variety of sounds.

    Sep 09, 2024

  • Jennifer JohnstonVerified buyer

    This Ottoman is fantastic,we live in a tiny home it is space saving & it's something I needed for my swollen fet but couldn't find what I needed without spending a fortune,sure enough Mydael had this.Great value and excellent quality.

    Sep 01, 2024

  • VickiVerified buyer

    Attractive and useful. Fast delivery

    Aug 08, 2024

  • MarianneVerified buyer

    My budgie Missy is really impressed. It arrived on time, was easy to put together and is just the right size.

    Jul 22, 2024

  • KirraleeVerified buyer

    *******+¥¥¥¥¥¥¥¥

    Jul 19, 2024

  • ElsbethVerified buyer

    Really nice sheets cosy and warm

    Jun 26, 2024

  • Customer Rose McPhersonVerified buyer

    Great size and value for money

    Jun 26, 2024

  • JoyVerified buyer

    Absolutely love it works well

    Jun 02, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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  • (279)
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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

SHIPPING POLICY

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Orders placed by 5pm AET will be shipped by the nextbusiness dayfor items in stock. We use a combination of couriers and Australia Post to ensure your orders are delivered on-time. 

Items are shipped from Sydney - delivery times after they have been dispatched are as follows. 
 
Standard Delivery:
Sydney:2Business Days 
Canberra (ACT):2Business Days 
NSW:2-3Business Days 
Melbourne (VIC):3Business Days 
Brisbane (QLD):3Business Days 
Adelaide (SA):4Business Days 
WA / TAS:5Business Days 
Rural/Remote & Rest of Australia:5-7Business Days 
 
Express Delivery:
METRO AREAS (SYDNEY, BRISBANE, MELBOURNE, ADELAIDE, CANBERRA) 
1 - 2business days 
 
WA, TAS & REST OF AUSTRALIA 
3 - 4business days 
 
 
Note: orders only dispatched on working days from Monday to Friday and does not include public holidays.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Return Shipping
To return your product, you should mail your product to: 2/14 Childs Road, Chipping Norton, NSW 2170, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Warranty

Warranty for all products sold by Simply Homeware is 30 days at minimum and can be up to 5 years. The exact warranty period and type (manufacturer or supplier) is always specified in the product page/listing.