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Seller Profile

Saray Rugs

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17 product reviews
Saray Rugs is one of the leading wholesale rug suppliers in Australia, with a large range of area rugs available in almost all imaginable styles, colours, textures and sizes. With over 17 years experience, we pride ourselves in providing exceptional customer service, quality products and competitive prices.
 

Customer Reviews

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  • YvonneVerified buyer

    Delivery time excellent. Rug is just what I required for a highlight in the room

    Aug 22, 2024

  • AllenarVerified buyer

    Very nice and good quality

    Aug 22, 2024

  • RHonda ClarkVerified buyer

    Beautiful rug that enhances my home,great quality and just as it is in the photo.Im very pleased with my purchase

    Jul 27, 2024

  • CarolVerified buyer

    Beautiful soft rugs.

    Jun 28, 2024

  • JosieVerified buyer

    Exactly what I was after and a really good quality rug, nice thickness and pile. I expect it will last a very long time!

    Apr 01, 2024

  • NANCYVerified buyer

    The rug, which arrived quickly, is actually nicer looking than the photo. Had I not ordered the rug too long, I would be extremely pleased with my purchase.

    Sep 29, 2023

  • AliceVerified buyer

    Really nice rug for a small area. Thick rug so you need something to stick under the rug to keep it from moving on floors. The colours on rug is why I bought this rug. Very good quality.

    Jul 18, 2023

  • MaryamVerified buyer

    I like the print. Perfect size for our hallway.

    Jul 15, 2023

  • E DixVerified buyer

    Received my order just over 24 hours from ordering. Was pleasantly surprised! Rug is good quality and looks great!

    Jul 14, 2023

  • TerriVerified buyer

    Good price. Free and very prompt delivery

    Jun 21, 2023

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Shipping Details

  • Upon confirmation of payment, your order will be dispatched within the next 1-2 business days

  • Depending on your location, delivery time frame may vary between 2-10 business days. Estimated time frame for Metro: 2-5 business days, Regional: 5-10 business days

  • No delivery to PO Box addresses or Parcel Lockers. Please provide a residential or a business address at checkout

  • If you are unavailable at the time of delivery, re-delivery fees may apply

Warranty and Change of Mind Returns

If you are not satisfied and change your mind about the products you have purchased from us, please let us know. In addition to a 12 month warranty period which covers all manufacturer faults with the products, we also offer a 30 day change of mind returns policy.

Please contact us via your MyDeal Account to raise a warranty claim and/or for a return approval of the product you are not satisfied with and have changed your mind about. Once the product is received and inspected at our warehouse, we will facilitate an agreed resolution.

Please Note:

  • For the change of mind returns, the return freight charges are paid by the customer
  • The product must be in unused and undamaged condition
  • The packaging must be re-sealed to avoid damage in transit
  • We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
  • Fees may apply
 
 

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