Seller Profile
Lovely bag -a gift for my son who is going to Bali
Sep 27, 2024
Bag is absolutely fine, but there is not any everyday rewards poits and is not the first time
Aug 14, 2024
We accept orders at any time — 24 hours a day, 7 days a week. All orders will be shipped with in 2 business days. How exciting! Orders placed during the weekend will be processed on the next business day. This however excludes public holidays.
Due to unavoidable circumstances ,for some products delivery time could take from 3 to 4 weeks as we can't control the third party couriers.
When your order arrives, please inspect the package for any damage. It is normal for the shipping package to show some wear, however, if you think a product in your shipment is damaged, please contact us immediately . Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please keep the original shipping package and the damaged product for inspection. If, after having examined the product, we confirm that it is damaged, we will provide you instructions for returning the damaged product to us at our expense and issue a refund for the price you paid for the product to the original purchaser’s method of payment. Your original shipping and handling charges will not be refunded, but any replacement for a damaged or defective product will be shipped to you free of charge.
We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us , If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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