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Seller Profile

Oz Express Australia

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gold Seller
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94.44%
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118 product reviews
We are an Australian-owned and operated business. We bring top brand products to our community at a competitive price, provide prompt delivery and outstanding after-sales service to our customers.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • JenanyVerified buyer

    Good quality

    Oct 05, 2024

  • Andrea WoodVerified buyer

    Warm and cosy! Recommend!

    Sep 19, 2024

  • CustomerVerified buyer

    Shoes look good feel comfortable arrived quickly. Very happy with the purchase and the service

    Sep 09, 2024

  • GailVerified buyer

    I think they are great. This is my second pair. They are so comfortable and lightweight

    Sep 07, 2024

  • GailVerified buyer

    I love these thongs they are light and comfortable and are stylish to wear

    Sep 03, 2024

  • Val HortonVerified buyer

    I have not worn them yet so not sure on how well they will wear. They appear to be well made and seem comfortable underfoot. I am between a 37 & 38 size shoe and I purchased the 38. I am glad I did as I feel the 37 would have been too small on me.

    Aug 07, 2024

  • MichelleVerified buyer

    good quality excellent ugg slippers super soft and great platform sole

    Jul 27, 2024

  • ElizabethVerified buyer

    So comfy and warm.Great aussie product.

    Jul 16, 2024

  • JenVerified buyer

    Great uggs! Fast service and delivery.

    Jul 10, 2024

  • BeverleyVerified buyer

    Great item super value

    Jul 07, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days
  • Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 
 
Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 
 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 
 
There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 
 
Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
 
Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account, as it may take some time before your refund is officially posted.
Next contact your payment gateway. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet please contact us.
 
Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
 
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an emai.
 



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