Seller Profile
No 5 Star Reviews yet
Quality Bag for kids
Jul 15, 2024
The only negative is that it took too long to be delivered. In saying that it did arrive in time for Christmas
Jan 04, 2024
My dad absolutely loved it
Dec 29, 2023
Great product
Nov 17, 2023
Bought for my son, a mad Liverpool FC fan. Very happy with the quality. Took about 2 weeks to arrive. We're both very happy. I recommend
Nov 15, 2023
the grandson really loves it
Sep 22, 2023
It looks amazing and was just what our little Darcy was looking for Thankyou
Aug 27, 2023
Exactly item purchased thanks seller prompt delivery
Aug 24, 2023
My grandson loved his poster and couldn't wait to put it up in his bedroom.
Aug 18, 2023
As per the picture
May 06, 2023
No 4 Star Reviews yet
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We ship within 1 to 5 days after receiving full payment of the order. This timeframe depends on the type of product. This timeline can be subject to change without notice.
Made-to-order or custom products, shipping times will be provided at the time of quotation and when a purchase order has been received.
During busy periods such as Christmas, shipping times may be extended due to an increase in orders. We will process orders in the order in which they are received. If you are concerned about shipping time, please contact our customer service team before placing an order.
Cut of dates may also apply during these busy periods. These dates will be shown on the main home page.
Tracking Numbers
In some cases, a tracking number may be assigned to your order, but this doesn't always indicate that the order has been shipped or is with a courier. It may simply mean that the consignment note or shipping label has been printed to expedite the picking and packing process. If you have any concerns about your tracking number, please don't hesitate to contact our customer service team for clarification.
If the tracking number shows a "Courier unable to pick up" status, please note that this does not mean the order has been cancelled or will not be shipped.
We kindly ask that you allow 7 to 14 working days for your order to arrive.
We recommend considering this timeframe before placing your order.
Delivery time could be affected by the location of the delivery address, weather events, or any other events out of our control.
If you need your order by a specific time or date, please get in touch with us before placing an order online.
Olimpico Sports Group will not be held responsible for orders delayed due to courier or transport company issues, weather events, acts of God, or any other unforeseen circumstances.
If you need to return a product(s) you must notify Olimpico Sports Group customer service within 7 days from the date the goods were received.
Made-to-order products can not be returned.
For faulty or Damaged stock, no fees will apply. A full refund less the shipping amount will be refunded.
Purchasing incorrectly, a 30% restocking fee will be deducted from the refund.
Change of Mind: a 30% restocking fee will apply and be deducted from the refund.
Within 14 days.
Please contact us before returning any products. We will provide a return code which needs to be provided with the returning item(s).
WHERE do items need to be returned to?
Our customer service team will provide details of where to return your item.
SHIPPING for returns?
Customers will have to pay for a returning item unless permission is given by our customer service team. The return number must be provided with your return.
Goods must be returned in the condition in which they were shipped and must not have been used. If goods are found to be not as shipped or found to be used, a 30% fee may apply. If goods are not shipped back in their original packing or box, a 30% fee may apply.
Once received by our warehouse, we will notify you regarding your refund, credit or the replacement of goods. If you have made an order by any of our sales channels, then the refund is processed by the sales channel and not Olimpico Sports Group. The timeline in which the refund will show back into your bank account will be determined by the sales channel and the bank to which the refund is being returned.
