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Seller Profile

Mobileciti

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platinum Seller
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96.89%
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608 product reviews
Welcome to Mobileciti Online - Australia's leading online mobile phone and accessories seller. Mobileciti was established in 1999 and is 100% Australian owned and operated. We are currently located in Parramatta CBD (Sydney). We have over ten years of experience in the mobile phone industry, specializing in retail and wholesale mobile phones and accessories. In our years in business we have supplied over 500,000 phones across Australia to very satisfied customers. We offer the latest unlocked mobile phones at highly competitive prices.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • FionaVerified buyer

    Great phone, exactly as described, quick turnaround from ordering to delivery.

    Oct 11, 2024

  • RobertVerified buyer

    Was very happy with my purchase and would recommend it to my friends

    Oct 10, 2024

  • CherylVerified buyer

    I have owned this watch previously when it first came out. When I seen you guys had it, I bought another. It's a wonderful watch, packed well, Speedy delivery. Thank you, My Deal!

    Oct 08, 2024

  • ShellyVerified buyer

    Good product. Very quick delivery. I would recommend this product

    Oct 05, 2024

  • ShenaVerified buyer

    110% it works just perfect as prescribed. Also useful the setting to dog poo just incase of a littl accidentit doesnt go everywhere. It works a treat and so easy to set up and use. Love this product

    Sep 21, 2024

  • IanVerified buyer

    great product used it once over entire house and pool fence

    Sep 21, 2024

  • MickVerified buyer

    This is a great little drone that is easy to use. Its performance is amazing and being small makes it easy to take anywhere. The fly more bundle is the best value.

    Sep 19, 2024

  • Miss Lisa VaughtonVerified buyer

    I bought this for a client when he had a $400 budget for a Chromebook type of device. He just wanted to check emails etc but can't use touchscreen. Wow - this was fabulous. Looks extremely well made, lovely white with aluminium, feels sturdy and the best part of all is that it's super quick. My client loves it. After 4 weeks still working well. And barely any one would know it was refurbished. Can't thank these guys enough.

    Sep 18, 2024

  • Janine Verified buyer

    Great small phone,easy to use.

    Sep 16, 2024

  • Thanh PhongVerified buyer

    Good always shopping with my deal,thank u

    Sep 15, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

  • Estimated Delivery Time:
    • Most locations: 2-7 business days
    • Some Rural & Remote Areas: 5-10 business days
  • We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
  • Christmas cut off:
    Please order by  18th-Dec for NSW/QLD/MEL Metro and 15th-Dec. for other areas for the best chance of delivery before Christmas.  Please allow additional days for TAS/NT and remote area.

 

Warranty:

All new products sold by Mobileciti comes with manufacturer warranty. The warranty covers all manufacturer faults, excluding any physical or liquid damage. Please refer to the following table for your manufacturer.

Brand Warranty Period Support Contact
Alcatel 12 Months (02) 4949 3030
Apple 12~24 Months 1300 321 456 
HTC 24 Months 1800 987 039
Huawei 12~24 Months 1300 482 934 
LG 12~24 Months 1300 542 273 
Samsung 24 Months 1300 362 603 
Sony 24 Months 1300 137 669 Opt 3 
Microsoft/Nokia 24 Months 1300 366 733 
Motorola 12 Months 1300 138 823
Oppo 24 Months 1300 006 776
Aspera 12 Months

(02) 4949 3030 

Jabra 12 Months 1800 738 521
Plantronic 24 Months (02) 9326 1653 
BlueAnt 12 Months 1300 669 049
TP-Link 36 Months 1300 875 465
Logitech 12 Months 1800 025 544
Asus 12 Months 1300 278 788
ZTE 12 Months 1300 789 475
Ruggear 12 Months 1300 486 844
SanDisk 36 Months 1800 262 504
Razer 12 Months Contact Us
D-Link 12 Months 1300 766 868
Garmin 12 Months 1800 235 822
Corsair 12 Months Contact Us
Blackberry 24 Months (02) 4949 3030

Returns Policy

At Mobileciti, we want our customers to be completely satisfied with their purchases. We believe that our returns and refunds policy is both honest and straightforward. It's designed to give you complete confidence in purchasing through Mobileciti Online Store.

30 DAY - CHANGE OF MIND POLICY

We want you to be satisfied with every product we sell at Mobileciti. That is why if you change your mind regarding your purchase within the first 30 days of receiving it, let us know and we can organise a return with a refund or exchange, minus any postage costs. For products that had free postage, this will be $10.80.

  • The product must be returned in a brand new, unused condition with full original packaging.
  • If the product's packaging has been opened or damaged, we may decline the return completely or we may charge you a restocking fee of 20% of the product cost or $20.00, whichever is greater.
  • You are responsible for return postage. Please ensure the product is well packaged. For peace of mind with high value products we recommend Registered Post with tracking and insurance coverage, as we may not be able to assist you if the product goes missing in transit.

30 DAY - DEFECTIVE PRODUCT POLICY

If your product has developed a fault within the first 30 days, we offer an expedited exchange process. To help us process your exchange faster please ensure:

  • The product does not have physical or liquid damage
  • The product has its original packaging and accessories
  • Contact us within 30 days of your purchase and provide your purchase details, and a description and photos of the issues you are experiencing

DEAD ON ARRIVAL/DAMAGED IN TRANSIT

If your product is damaged in transit or is dead on arrival, please take a photo of the damage or issue with the product, and contact us immediately (same day).

EXCLUSIONS

Please note our 30 Day - Change of Mind and 30 Day - Defective Product Policy only apply to to products purchased for personal use and excludes any products purchased for resale or business use.

If you purchase more than three phones/tablets/smartwatches in a single transaction and you are purchasing as (or on behalf of) a business, we consider the products to be for business use.