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Seller Profile

Mac Ecommerce Pty Ltd

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gold Seller
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95.84%
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104 product reviews
We are a fast-growing online retailer of home and lifestyle products for the indoors and outdoors. Our products range from homeware to pet products! Our team is dedicated to providing great quality products for your home with reliable shipping and great customer service. We only select the finest products and aim to exceed customer expectations while offering the most competitive pricing.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • KayleaVerified buyer

    Great little cooktop The bonus is being able to use all my cookware on it

    Oct 03, 2024

  • AngieVerified buyer

    We got our product and have had it installed and is quite happy with it.recommend you guys ....

    Sep 29, 2024

  • RichardVerified buyer

    After installing the tap found that the cartridge was leaking email the company they responded very quickly and sent a replacement in the post would definitely use them again

    Sep 10, 2024

  • AmandaVerified buyer

    Great product & service. I would recommend this company.

    Sep 02, 2024

  • JennyVerified buyer

    I love the gold cutlery set and it can be put into the dishwasher too where some other gold sets can't.

    Aug 26, 2024

  • SumeyraVerified buyer

    Love it! Great conversation starter plus makes job easier

    Aug 02, 2024

  • KirstyVerified buyer

    Just as pictured.

    Jul 16, 2024

  • Vivien MelinoVerified buyer

    Great communication, arrived on time, perfect product, works brilliantly. Definitely recommend this electric blanket.

    Jul 09, 2024

  • Angila PluisVerified buyer

    Excellent quality.. very toasty .. so affordable

    Jun 29, 2024

  • Pauline WVerified buyer

    Exceptional value.Speedy Delivery.

    Jun 27, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

  • (87)
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No 1 Star Reviews yet

Customer Reviews

  • (87)
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No reviews yet

  • Our Warehouse located in Sydney

  • please allow 3-10 business days for delivery.

  • Remote areas will required longer delivery time.

  • If you are given a tracking number, please use it to track the delivery status of your order.

  • We can also provide tax invoice,if you need it.

  • We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.

Care

Our products are made with quality materials, see individual product descriptions for materials used.

If there is problem with the item, please contact us once you receive the package.

Warranty:
The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.

30-Day Return Policy
You may return the unwanted product to Mac Ecommerce Pty Ltd ,for a refund or replacement within 30 days of the delivery date. You are responsible for the shipping fees. Beyond the end of those 30 days, refunds for unwanted products are not available.

To submit a faulty item claim please follow the steps below: Contact Us with Order number photos or video evidence displaying the fault and a detailed description of the problem.

IMPORTANT NOTES:

  • if the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
  • If there is a problem of the product,we will provide prepaid label to customer,customer may choose refund or a replacement.
  • If there is no problem of the product, or for customer reasons (buy by mistake or change of mind), customer need to pay postage to return plus 15% of restocking fee of the product price.
  • We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.