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Seller Profile

Luxo Living

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silver Seller
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90.39%
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1120 product reviews
Luxo Living is a fully Australian-owned company with a focus on offering quality in-demand lifestyle and consumer products direct to the public. They have been selling online since February 2001.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • LisaVerified buyer

    Although a different rug was sent initially, the correct rug was eventually sent and it is lovely. Soooo soft.

    Sep 25, 2024

  • Maria VperezVerified buyer

    Beautiful rug lovely colours perfect size and soft 😍 ❤ Very good price 👌

    Sep 08, 2024

  • AndreaVerified buyer

    Great value for money, perfect for a sparebed, looks good. Headboard and tailboard are only thin pine. should be fine as long as noone trys to put a foot through it during hanky-panky 🤪. Very Easy and quick to erect. The fresh paint is rather strong for a few days, I just kept the windows open constantly in that room. Postage was fast. Would suggest that they relook at packing of box 2 of 2. it has the slats in it then the headboard and tailboard along the top. But way slats are packed allows the box to bend perfectly in the middle and it snaps the head and tail board. There isnt even a 'DO NOT BEND' on box. But in saying that between Mydeal and Luxo the problem was resolved easily and quickly, couldnt fault them there. I would not hesitate in using this company again. Thank you

    Aug 27, 2024

  • Gino AntoniazzoVerified buyer

    Very sturdy very very easy to assemble it makes a great bunkbed and shelves. Very happy recommended to anybody that’s after New bunkbeds

    Aug 23, 2024

  • JOHN/DENISEVerified buyer

    Ideal for second bedroom or office

    Aug 17, 2024

  • Veronika Paige Gentile-TahirVerified buyer

    Absolutely love it.

    Jul 11, 2024

  • John and MaryVerified buyer

    The bunk are very strong and steady.And the instructions were easy to do every part was well marked .And my grandson love the bunk bed

    Jun 29, 2024

  • TatianeVerified buyer

    Perfect !!!!quickly delivery!!! Perfect !!!!

    Jun 11, 2024

  • DanielleVerified buyer

    A awesome strudy table. Love it

    Jun 10, 2024

  • MelissaVerified buyer

    Absolutely beautiful stools ,I'm very happy with product and how fast delivery was ,thank you

    May 29, 2024

Customer Reviews

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No 4 Star Reviews yet

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Where can we deliver to?

We ship Australia-wide to any address accessible by road. This may exclude some very remote areas and islands. Please note that our carriers do not deliver furniture and large items to PO boxes, so to avoid unnecessary delays please ensure you give your full street address and telephone number at checkout.

When will I receive my order?

Standard deliveries are made Monday - Friday during normal business hours, excluding public holidays. Estimated delivery time to Sydney, Melbourne, Brisbane and Adelaide is between 3-5 business days, Perth between 4-8 business days, and for the rest of Australia between 5-10 business days from the date of dispatch. However, please allow up to 10 business days after dispatch for all deliveries.

 

Change of Mind Returns

We are confident that you will be absolutely delighted with the quality and value of our products. If you are not totally satisfied for any reason or if you have changed your mind about your purchase you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us). Please note that delivery costs for items purchased on a free shipping promotion will be deducted from your refund along with the return delivery cost if this has been arranged by us.

Returns need to be booked with us in advance so we can provide you with a Return Authorisation (RA) number for tracking purposes. To book a return, simply contact us within 30 days of receiving your item.

 

Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. If we accept a return in packaging other than the original packaging, at our discretion, a minimum re-packaging fee of $50 will apply. In such cases you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit. Refunds are generally processed within 7 days of receiving your item back.

Due to health & hygiene regulations we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging.

Order Cancellations

If you choose to cancel your order prior to dispatch, please note that there is a minimum $30 administration fee plus any storage, labour and shipping costs incurred will be charged before a refund is processed.