Seller Profile
This case is perfect for my needs. I love the hard case as opposed to the fabric type.
Oct 12, 2024
Product ordered was with good quality and met expectations from the overall purchase. Fast delivery!
Sep 30, 2024
Having lost one, I was on the lookout to replace my Swiss Army knife as they are so handy in my handbag. I was shocked to notice their cost as the original one was not as pricey, as I recall. There were many second hand ones on the web but I wanted a new one. Then I found the white one on ‘My Deal’ and I wasn’t concerned about the colour and was happy to find a great price and it arrived, brand new in Victorinox packaging very quickly. I’m very happy.
Aug 13, 2024
It is worth it for its price
Jul 30, 2024
Excellent service. An exact replacement of a treasured gift from 49 years ago that l just lost.
Jul 20, 2024
Perfect size for what I need , great quality, exactly what I was hoping for .
Jul 15, 2024
Another gorgeous piece to add to my collection Chatelet is such a beautiful, quality range. I see other travellers admiring my luggage at the airport. Prompt service.
Jul 09, 2024
The backpack matches my Delsey Chatelet AIR 2.0 Tote and Suitcase perfectly. It's the perfect size for my needs and not bulky in an aeroplane and yet can be considered a handbag with the handles so it's easy to carry in one hand. I also like that the water bottle pockets on both sides fit within the footprint of the bag structure and don't hang out the side. The top zip design means the bag opens nice and wide and I can see in there properly, unlike some bags that have weird pockets and flaps or corners inside where useful things like phone charger hide so long they get lost and forgotten.
Jul 02, 2024
Great lite suitcase.
Jun 25, 2024
The Hedgren Handbag is so useful it has lots of compartments inside and outside the bag, and it is easy to clean. Great for overseas travel, the crossbody strap is very sturdy, cannot be cut, and is RFID-protected.
Jun 18, 2024
FREE SHIPPING*
We offer free shipping for orders over $75 to many areas in Australia. For orders under $75, there is a $10 shipping fee per order. Additional delivery fees apply for Western Australia, Northern Territory, South Australia and Tasmania.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All products are available and in stock, unless stated otherwise. Our products are typically dispatched from our warehouse within 1-2 business days from the time we process your payment. We have partnered with Australia’s leading courier companies Startrack and the corporate division of Australia Post (eParcel) to ensure fast, safe and efficient shipping right around Australia. For larger items that need to be sent via courier, a street address is mandatory. Rest assured that we will use the most efficient one depending on the product and your area. Through our strong delivery partner relationships, we can deliver to your home, workplace or PO Box – even if you’re rural/regionally based. For peace of mind, all items are covered with full postage insurance and a tracking number.
DESTINATION AND APPROXIMATE DELIVERY TIMES:
Warranty is offered by the manufacturer or distributor of the product.
We only deal with the most reputable luggage companies, so all the products we sell come with a warranty that covers any manufacturing defect or defective part. Damage done by carriers or wear and tear are not covered and a claim needs to be made against the carrier should they damage your luggage. If a manufacturing defect occurs with your purchased item within the period covered by the manufacturer's warranty, please contact the manufacturer/distributor for a direct resolution of your warranty claim.
Returns : We are not happy unless you are happy - simple as that! We understand you want to be comfortable purchasing the right luggage either for yourself or for your friends and family. That's why we have extended our Money Back Guarantee, if you are not 100% satisfied with your purchase you may return the items within 30 days from date of invoice, for a full refund (excluding postal charges). Items must be in brand new, unused condition, with all tags still attached.
For all returns, Luggage Direct requires your full name, receipt and order number along with the goods which must be unused and have all original tags still attached. You can contact via your account to advise of your return. Upon receipt, we will refund the full purchase price of the products excluding return postage.
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