Seller Profile
Great machine and yum coffee - nicer than an instant powder!!
Apr 14, 2022
I love my Dolce Gusto coffee and now with this adapter I can enjoy K-fee coffee capsules as well. So glad I bought this. I recommend this to anyone with a Dolce Gusto machine but want to also have the choice of K-fee capsules.
Jan 27, 2022
So good I like it
Dec 16, 2021
Orders are dispatched within 2 business days from K-fee Warehouse in Melbourne. K-fee uses Australia Post for all deliveries. For order tracking purpose, an Australia Post tracking number will be emailed to customer when each parcel is dispatched.
The following definitions apply to this Policy:
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Machine means any coffee-making machine bearing the ‘K-fee’ logo and offered for sale by Us;
Products means any goods offered for sale by Us;
We, Our or Us means Kruger ANZ Pty Ltd; and
You or Your means any person who has purchased a Product.
All Our Machines have a twelve month limited warranty from the date of purchase. Please refer to the warranty card included with your Machine. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at Our election.
Please contact us to initiate a return. All freightage costs associated with return of Product(s) will be at Our discretion.
Subject to the Australian Consumer Law, returned Product(s) must be returned by You in their original packaging with all the accessories and Your proof of purchase.
It is Your responsibility to ensure that returned items are returned safely. We accept no responsibility or liability for Product(s) lost in transit.
We do not offer returns for change of mind.
In-store return option?
Products purchased on Krueger Marketplace Stores are exclusive to Us and are only available to be purchased online. Returns are only available by post, upon approval from Our online customer support. No in-store returns are available for these Products.
Consumer Guarantees
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, You are entitled:
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, You are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
What if my machine is faulty?
Please refer to the FAQs in the Machine’s manual. If issues persist, please contact us.
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