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Seller Profile
I bought these about a month ago and happy with the fit and feel of the sheet and pillow case.
Dec 18, 2024
I purchased a few weeks ago for a light cover for Summer Nights, the Comforter is very soft and feels great against my skin and fantastic for summer nights were the weight of normal Doona is just to warm.
Dec 18, 2024
comfortable
Dec 18, 2024
Lovely and cool to sleep on
Dec 18, 2024
Look nice brought as a gift
Dec 18, 2024
A recent purchase, I'm very happy with. The quality & texture of the linen is smooth & comfortable...
Dec 18, 2024
This is the second quilt cover I have bought, one for my bed and one for my guest room. Such a gorgeous glowing royal blue colour, and the softest, silky fabric. I have also bought one for my daughter after she saw mine.
Dec 17, 2024
Deliciously silky smooth and cooling!!! Love 'em!
Dec 15, 2024
The colour of these sheets is gorgeous, unfortunately I can't comment on the softness because it's a chrissy present but I'm very happy with them.
Dec 15, 2024
These are wonderful...
Dec 14, 2024
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 3-5 business days
Regional: 7-10 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
Our products are made with quality materials, see individual product descriptions for materials used and care instruction.
OUR RETURNS AND REFUNDS POLICY
All returns and exchanges require proof of purchase (e.g., a receipt or credit card statement) and any refunds processed will be performed using the original method of payment. Shipping charges are non-refundable with the exception of damaged or defective merchandise.
Change of Mind
If you change your mind and wish to exchange or refund your goods, we will accept returns provided that: the return is made within 30 days from the date of purchase; the goods have not been used; the goods are returned in their original packaging; and the goods are not excluded goods from the change of mind policy, as set out below.
Free Returns* – Stocked Items (Excluding Hygiene Sensitive Items)
Most stocked items (excluding hygiene sensitive items) can be returned or exchanged within 30 days from the date of purchase. *Return label can be issued for helping deduct the postage, but $10 will be deducted off the refund amount.
Note: For health and hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-returnable unless faulty.
Damaged or Faulty Goods
We will accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In either case, goods must be returned via the online process.
Orders purchased using a credit card, PayPal or Afterpay can be credited to the customer original payment method or exchange only online.
Faulty or Incorrect Deliveries
At Kingtex, we take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find that one of our products is faulty, or we have not delivered what you ordered, we would like to help you resolve the problem. Returns will be accepted for products purchased online and delivered anywhere in Australia if they are faulty or the products delivered do not match your order. You will need to provide proof of purchase (which may include the invoice, credit card statement or other payment statement) at the time of making the return.
Disclaimer
Despite every effort to provide accurate images of each product’s colour, actual colours may vary slightly due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.