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Seller Profile

I Wanna Go Home Australia

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7 product reviews
Welcome to our Australian store, a boutique supplier of unique furniture and home décor that believes in the value of quality products being supported with the best customer service possible. Our comprehensive range of furniture is inspired by iconic Hamptons Style and French Provincial furniture that has been designed with our Australian homes in mind, and manufactured to stringent international quality standards. You will find that we carry most of our items in stock offering quick delivery, Australia wide. If not, then all items are available on back order since we receive new stock regularly.
 

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  • SarahVerified buyer

    Very happy with my new buffet hutch unit.

    Jul 04, 2024

  • LORRAINEVerified buyer

    Attractive bookcase with natural mindi timber patterns shining through black stain.

    Sep 08, 2023

  • CHRISVerified buyer

    Fabulous cabinet. Great quality and finish.

    Nov 29, 2022

  • Brooke DelaneyVerified buyer

    Gorgeous! I love my coat rack and the cheapest price. Very happy :)

    Sep 12, 2022

  • MayVerified buyer

    Lovely unit, however I will have to re-paint it as I'm a perfectionist and it was not perfect.

    Jul 12, 2022

  • Darin WarrenVerified buyer

    Well designed and made. Solid unit and very well packaged for safe delivery.

    Dec 21, 2021

  • MadelineVerified buyer

    Good quality and beautiful bookcase

    Sep 30, 2021

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Estimated delivery time

Melbourne : 0-4 business days

Sydney: 7-10 business days

Gold Coast/ Brisbane/Adelaide: 10-14 business days

WA: 7-14 business days

No Delivery to PO Box Address (residential or business address is required)

Warranty Claim Procedure

We reserve the right to request that damaged parts be returned upon request. If the product problem can be fixed without replacement, we will arrange for repair at no additional cost. If the product requires replacement, we will arrange a replacement at no extra cost. 

 

Claim Procedure for Damage in Transport

All orders must be inspected at delivery time for deficiencies and defects before signing for receipt of goods. Claims for under-delivery or damage must be reported directly to the carrier at delivery time. DO NOT accept any orders that appear damaged.

As we coordinate your delivery, we can help facilitate filing a claim with the operator by contacting us as soon as you accept or reject the order.

All claims must include original sales receipt/proof of purchase, date of delivery, quality control slip, detailed description of the defect, photo of the defect, and photo of the original packaging (if any).

All damaged products returned to us must be packaged in their original packaging. If the original packaging was damaged or removed as part of Home Shipping, the products must be packaged to prevent damage during return shipping. We reserve the right to request a return of damaged products.

30 Day Return Policy

If you change your mind, you may return the items to us within 30 days of the date you received them. Contact us by email to arrange collection of the items. We will provide you with a refund in an amount equal to the price you paid for the goods, less all delivery costs to your address and collection costs back to our Melbourne based depot. Please be aware that the collection costs may differ from the delivery costs.

The goods must be returned in their original condition meaning they are not damaged and have been re-packed in the box packaging provided. If you cannot return the items in the original packaging, not to worry, we will arrange a special carrier to collect the items. But you will be charged an additional special handling fee of 20% of the price you paid. If you purchased goods with free delivery, then you will be only charged for the collection costs back to our Melbourne based depot.

Once we receive your returned items, we will process your credit within 5 working days and which will be valid for 12 months from the date of receipt of the returned items.