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Seller Profile

Insource

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9 product reviews
Insource is a family owned and operated business based locally in Brisbane, QLD. We specialise in sourcing a wide range of products locally and abroad providing exceptional service at competitive prices. Our products include a range of health, gym & fitness and lifestyle goods.
 

Customer Reviews

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  • AmitabhVerified buyer

    Exactly what we needed at a good price

    Sep 08, 2024

  • Garth TatnellVerified buyer

    Great little barbell with a fantastic knurl

    Feb 02, 2024

  • JillVerified buyer

    Great attachment for the Cable pully and delivery was quick. Very happy customer.

    Nov 04, 2023

  • AnhVerified buyer

    Good product, fast delivery and value money.

    Jan 02, 2023

  • JasonVerified buyer

    Great product

    Sep 03, 2022

  • DANIELVerified buyer

    Bought the storage box for our fire pit area to store kindling. Suits our needs perfectly.

    Aug 03, 2022

  • LidaVerified buyer

    Exactly as you see it on the website. Very happy 😃

    May 17, 2022

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Street Address will be required for all orders, we cannot deliver to Parcel Lockers/PO Box/Parcel Point. Shipping Address/details cannot be changed after order has been placed. Complete details are needed such as Full name, Contact mobile, Correct address, & email address. Our shipping time frame varies depending on your location and the items you have ordered, generally it will range between 3-10 days, please allow extra time for public holidays, unforeseen circumstances, delivery restrictions etc.

Warranty
All of our fitness & sports products come with a 1 Year Warranty. This warranty covers any enquiries regarding your product and any manufacturer’s faults that may occur. Manufacturer faults are issues that arise due to the way a product was made.


If your product requires attention, please return the item with all original packaging and contents (If possible), together with proof of purchase by the original buyer. Please contact us with your order number and we will organise for the item to be returned, however freight and delivery expenses are considered a separate service and will be passed on to the customer. 

Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returns won’t be issued for change of mind if product seal has been broken, product has been used or worn.

If you are looking to refund an item under our change of mind refund policy, freight and delivery expenses are considered a separate service and will be passed on to the customer. 

Damages and issues
Please inspect your order upon receiving within 24 hours and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If the products are damaged during logistics, the customer must notify us within 24 hours of receiving the package with evidence of this damage.