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Seller Profile

Htdirect.com.au

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18 product reviews
HTDirect Hobbies and Toys to you With over 40 years’ experience in the Toy and Hobby industry we offer a huge range of products at great prices with fantastic customer service and fast reliable shipping
 

Customer Reviews

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  • JohnVerified buyer

    Great product and service

    Sep 25, 2024

  • HelenVerified buyer

    My 4 1/2 great grandson is a dinosauraholic and he loves this Bumpy

    Aug 22, 2024

  • JesseVerified buyer

    The perfect present , put a smile on those who received it

    Jul 31, 2024

  • NeilVerified buyer

    Good quality product but Too dear as I have said in a previous review.

    May 07, 2024

  • RobertVerified buyer

    Awesome model

    Dec 17, 2023

  • RobertVerified buyer

    Awesome model kit

    Dec 17, 2023

  • NeilVerified buyer

    A good product but a bit pricey.

    Sep 08, 2023

  • Carrie KnivesVerified buyer

    Excellent price quality product

    Aug 06, 2023

  • CustomerVerified buyer

    Great kit , beatifully laser cut , and complete !! a real joy to be hold , unlike some othjer kits that are die crushed!!

    Jul 18, 2023

  • IanVerified buyer

    Exactly what I ordered, no damage quick delivery and no fuss

    Mar 01, 2023

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Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days
  • Regional: 1-10 business days

Change of Mind Returns: We may provide you with a product exchange or refund only when we receive the returned product. You are responsible for payment of return postage on your order.
Normal Australian Consumer Law protections apply.

 

Customer should cover the return shipping for change of mind purchases, if the item is still new, unused and sealed in original packaging a full refund will be processed once item is returned. ( Items must be returned within 14 days after receiving the order)

 

Address Changes: If you enter the incorrect name or shipping address details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee. You will also be responsible for reshipping charge

 

Return process: If you have a problem with your goods, please contact us within 14 days after receiving the order. We will investigate your issues and advise whether your product may be returned and how to return your goods.

 

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair.

 

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Any refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 14 days after receiving the order.