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Seller Profile

Hotshoppa

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28 product reviews
Hotshoppa is an Australian owned & operated Online Store providing quick & easy online access to Luxury Bedroom Furniture Online. Hotshoppa takes away the lengthy hassle of bricks-and-mortar retail furniture store visits. Save time & money by shopping Online at Hotshoppa and get Fast Delivery to your doorstep! Hotshoppa provides fast Next-Business-Day dispatch from our Australian Warehouse locations and reliable courier tracking to ensure your order reaches you safely.
 

Customer Reviews

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No 5 Star Reviews yet

  • AnahitaVerified buyer

    Very happy with my purchase.

    Mar 02, 2023

  • RowanVerified buyer

    Beautifully designed and constructed. I love it!

    Aug 17, 2022

  • Very happy

    After researching for a few months I was deciding between two bed frames and eventually decided on this one due to the two support beams (instead of 1 down the middle). I'm extremely happy with the insanely quick delivery (3 business days of ordering!), the installation and the quality/style/colour now that it's assembled in our room! I could not be happier with this choice :) you will need a power drill for some of the screws to attach the bed frame to the 4 legs but my $20 power drill worked fine - the rest of the screws could be screwed with the alan key provided. If you have decided on this style or this brand, I am pleased to advise that I recommend them both :)

    Aug 01, 2022

  • Michelle BoldingVerified buyer

    Great sturdy frame. Very good value for money!

    Oct 05, 2021

  • Nora

    Great bed, easy to assemble. so good to find a super king size bed that was affordable.

    Apr 13, 2021

  • Angelique D.

    I had a well known branded bed prior to this that broke and always felt flimsy. It’s important to feel sturdy in your bed and there is no denying from the get go that I will never have to buy another bed after buying the Grayson. Super easy to assemble and delivery was made earlier than estimates. Thank you so much!

    Jan 13, 2021

  • Craig C.

    Great bed - meets our expectations We love our new king size bed! We put a sleeping duck mattress on it and it is super comfy. The bed is quite sturdy (especially with the weight of a mattress on it). ~We are very satisfied.

    Jan 13, 2021

  • Jan G.

    Love the quality of this bed and ease of putting it together.

    Jan 13, 2021

  • Samir

    The storage is really gud & big on our super king size which actually has 3 compartments due to its broad width. We can fit many pairs of our shoes and easily store things inside the front of the bed. Overal I recomend this bed & it is gud quality build.

    Jan 13, 2021

  • Kylie T.

    Beautiful Bed! I love my bed, it is amazing thank you so much

    Jan 13, 2021

Customer Reviews

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No reviews yet

  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address
  • IMPORTANT NOTE:
    • No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
    • Ground floor delivery only (stairs not included)
We offer a choice of 3 sizes across our Hotshoppa Hybrid Mattress & Bed Frame range which are QueenKing and Super King in Standard Australian Sizes. Sizing specifications are provided in the product description of each listing.

When choosing your ideal size it is important be mindful of how much space you require on your mattress whilst also keeping in mind the dimensions of your bedroom. Smaller rooms may only be able to accommodate a Queen Size for example and larger rooms or families with children may require a Super King Size Bed Frame & Mattress.

RETURNS & WARRANTY POLICY

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We replace items if they are defective or damaged. Clear photographic and written evidence must be provided in order to substantiate the claim. We do not provide returns for change of mind.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: 

  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. A 12 month warranty is offered on certain bed frame ranges, only exclusively applies where noted on respective product listing web page(s). This warranty only covers the steel frame components contained inside the bed frame & is limited to this effect.

There are certain situations where only partial refunds are granted (if applicable): If thirty days have gone by since your purchase, unfortunately we may not be able to offer a return or refund. If any item not in its original condition, is damaged or missing parts for reasons not due to our error, it may not be eligible for return.

Sale items (if applicable)

  • In some cases, sale items are non-refundable. This is based on the nature of the sale. The nature of the sale is at the sole discretion of Hotshoppa.

Shipping 

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.