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Seller Profile

Happytel

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8 product reviews
Happytel is a global leader in mobile device accessories and repairs. We currently operate under three brands in Happytel, Phone Mania and Phone Adore. With over 60 stores across Australia and New Zealand, we have accumulated over 24 years of experience repairing devices and providing phone accessories. We offer outstanding repairs, tech gear and cases to help our customers get the most out of their phone. Our formula for success has remained unchanged. At the heart of everything we do, our goal is to make our customers happy. We look for the latest and best accessories, we use expert technicians for quick, effective repairs and we uphold outstanding customer service standards to ensure you have the best experience possible.
 

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  • Customer fairVerified buyer

    Exactly as promised, works with my Motorola & my aunt's Samsung smart phones. Turbo charging both very well glad I got 2.

    Nov 16, 2023

  • SuzanneVerified buyer

    The package arrived in good order and the components are of quality with 2 charging ports from the adapter making it user friendly.

    Nov 02, 2023

  • Stephen DohertyVerified buyer

    Such a great product small, compact and well made. You could also make this your travel charger it’s so small. Would recommend this product to anyone. Best thing I’ve bought for a while and great and quick service.

    Oct 30, 2023

  • Colin HarrisonVerified buyer

    My phone indicates fast charge when plugged into USB-C port. Specification says 65W is delivered when only one USB-C port is used. Unit runs cool when charging, very happy.

    Apr 21, 2023

  • Stephen HuntVerified buyer

    Absolutely stunning design , very sleek and modern, works perfectly, excellent quality, I'll definitely purchase from them again, delivered early and packaged professionally, top marks ,⭐⭐⭐⭐⭐👍👍👍👍👍X 1000.

    Jan 11, 2023

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Happytel will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times.

  • Sydney Metropolitan: up to 5 Business days
  • Sydney Country: up to 7 Business days
  • Interstate Metropolitan: up to 3-6 Business days
  • Interstate Country: please ask at your local Post Office

Change of Mind Returns

Happytel will accept product returns and provide you with an exchange, refund or repair where:

  • The items are returned within 28 days of purchase, and
  • The item is returned in saleable condition. The item is unused, in the original sealed packaging, tags attached, the item must not be broken or tampered with, the manual and accessories are included

Excluded Change of Mind Items

Please choose carefully when purchasing as the following items are excluded from our Returns Policy and will not be accepted for a refund or exchange.

  • All protective masks are excluded due to hygiene and quality reasons.
  • All hand sanitisers, disinfectant products are excluded.
  • In-ear earphones, due to hygiene reasons in-ear earphones, we are unable to accept a returned for change of mind.

Personalised items cannot be returned for a refund or exchange for change of mind due to the nature of printing and monogramming.


Manufacturer Warranty

Some products are covered by an extended manufacturer’s warranty, which will be outlined on the product or supporting product documents. Please contact us if you are unsure if the products have a manufacturer’s warranty.

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