- Estimated Delivery Time:
- Metro Areas: 1-7 business days
- Interstate and Regional Areas: up to 14 business days
- We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
WARRANTY POLICY
- 2 year warranty on our Glamour Makeup Mirrors - Lumiere collection excluding the Lucia
- 1 year warranty on LED Ring Lights, LED magnifying mirrors and vanity tables
- 1 year warranty on all acrylic organisers
The warranty covers repair, replacement and replacement of parts. We will inspect the damage or fault in your item/s and determine a repair or replacement option.
The above warranty shall not apply in respect of:
- Any defect arising from fair wear and tear, willful damage; negligence; failure to follow Glamour Makeup Mirrors’ instructions (whether oral or in writing); alteration or modification of the goods; premature failure caused by poor cleaning and/or maintenance; damage caused during return transit to the us; incorrect repair of the Goods.
- Electrical or electronic components: damage caused by exposure to high voltages; static damage; damage caused by mishandling components; repairs made by an unqualified person.
- Goods which have been continued to be used by the customer after any failure or defects of the goods first became apparent
- Any failure or defect of the goods which was apparent upon receipt of by the customer which has not been notified to Glamour Makeup Mirrors in accordance with our terms and conditions
- Any direct or indirect consequential liability, (whether for loss of profit, goodwill, business revenue or otherwise) loss, injury or damage (other than death or personal injury) arising through any such failure or defect.
RETURNS POLICY
If you are not satisfied with the condition of the mirror, we will gladly exchange or offer a full refund within 14 days of receiving your order.
- Items must be returned in original packaging
- Items must be returned in new condition including packaging and accessories
If you simply change your mind about the product, we will gladly exchange or offer a full refund within 14 days of receiving your order where the following conditions apply:
- 15% restocking fee for non defective product returns
- All return shipping fees must be paid by the customer
- Items must be adequately packaged, preferably in original packaging
Please note: we reserve the right to refuse cancellation/refund of any order if:
- Parts and accessories are missing
- Items are not adequately and securely packaged
You are under the duty to retain items and take reasonable care of them while in your possession.
