Float Haven Australia The Original Floating Islands

For orders over $49, we provide FREE Standard Shipping, with delivery typically between 5-10 business days. Sometimes due to the weather or post it can be longer.

For orders under $49, we offer a flat rate of $19 for Standard Australia Wide shipping.

Please note that we DO NOT SHIP to PO BOXES due to the size and weight of our items.

Once your order is processed by the courier, you will receive a tracking number via email.

For any special delivery instructions, please reach out to us.

We accept returns within 30 days of delivery for unused items in their original condition. Shipping costs for returns will be deducted from the refund amount.

Please retain receipt as proof of purchase. Receipt is required for all exchanges and returns with no exceptions.

If you are dissatisfied with anything you have purchased or the service, you have received please contact Float Havens.

In case your order arrives damaged, please email us promptly at please contact us with your order number and photos of the item's condition. We handle these cases on an individual basis and strive to find a satisfactory solution.