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Fair Coffee

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The Oxfam fair brand was launched in 2010 to bring Oxfam's Fairtrade, ethical and life-changing products to more Australians through supermarkets and online store for enjoyment in the workplace and at home. The range includes premium Fairtrade and organic ground coffee, coffee beans and drinking chocolate. We use premium Fairtrade raw materials to develop high-quality, great value and great tasting products to Australian consumers. Our products help to tackle poverty by ensuring that our farmers are paid a fair and stable price and, by paying an additional community premium, we help to empower communities to build better lives for themselves. In 2019, Oxfam Australia and their long-term roasting partner Bean Alliance Roastery based in Melbourne, entered a mutually agreed contract to continue production of the Oxfam fair coffee and drinking chocolate products right here in Australia. Monies raised from coffee and drinking chocolate sales flow back to Oxfam Australia to invest in programs to help tackle poverty around the world.
 
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Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days

  • Regional: 1-6 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

While most products come with a 30 day change of mind policy, we are unable to accept returns of food or consumable items that have been opened unless it is faulty. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

  • Postage is paid by the customer

  • The product must be returned in the original packaging.

  • We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

  • Fees may apply

Warranty Claims:

Most of our products are supported by a warranty within the best by date of consumption on the pack. This warranty covers all manufacturer faults with the product. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.

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