Seller Profile
Not as big as my mind pictured. Need at least 5 more but will wait. It is good quality.
Apr 08, 2024
Easy to use. Much cheaper than the nurseries. However, expect a shipping cost for the packaging when ordering on-line.
Dec 19, 2023
Great service from great people
Dec 11, 2023
I bought 2 of these within a week of each other the price went from $55 to $85. In that time no happy
Nov 03, 2023
Good product and delivery was quick and just what I needed.
Oct 20, 2023
This ramp makes my driveway much kinder to my car!
Oct 10, 2023
This driveway ramp has made it much easier to drive down - and up - my driveway without scraping the bottom of my car.
Oct 10, 2023
The Geotextile Fabric came well protected and in a reasonable time bearing in mind it was ordered just before Easter.
May 05, 2023
Great for what I wanted. Delivery was very fast. Wish all would deliver as quick as you..thank you
May 01, 2023
Very good product. Will last me about six months. Easy to mix.
Apr 04, 2023
Order Processing and Dispatch:
When you place an order, we dispatch your items within 24–48 hours. If there's any unexpected delay, we'll promptly update you with a new estimated delivery time.
Delivery Timeframes:
Delivery times vary from 2-5 working days from the payment date.
Estimated Shipping Times (Business Days):
NSW Metro: 1-2 business days
NSW Regional: 2-3 business days
VIC Metro: 1-2 business days
VIC Regional: 2-3 business days
QLD Metro: 1-2 business days
QLD Regional: 2-3 business days
ACT: 1-2 business days
SA Metro: 1-2 business days
SA Regional: 2-4 business days
NT Metro: 4-6 business days
NT Regional: 5-7 business days
WA Metro: 4-5 business days
WA Regional: 6-7 business days
TAS: 3-4 business days
The product does not match the description on Website or catalog.
The product did not match the customer’s expectations.
The product is faulty or damaged.
All products can be returned, as long as they are in original packaging and unused.
Items may be returned within 30 days from the date of purchase and returned to 37 Bentley Street, Wetherill Park, NSW 2164
100% credit will be provided, less shipping costs. Customer must pay for return shipping
To ensure a smooth Refund process, kindly adhere to the following guidelines:
Item Condition:
Returned items must be in their original condition.
No scratches, tears, or damages to the products.
Items must be attached in their original packaging.
Timeframe: Items must be returned within 30 days of the delivery date (only applicable for web orders)
Restocking Fee: A restocking fee of 20% may be applicable.
Customized Orders: Refunds are not offered for customized orders, including Stair Nosing, Height Bars, Modular Rail, or Signage, Stencils, Powder coating
Return Shipping:
The customer is responsible for return shipping charges unless stated otherwise.
Include the order number to process the return.
Payment Plans:
Latitude or Zippay returns follow the same process.
Your personal agreement with Latitude or Zippay remains, and any scheduled repayments continue.
Processing Time: Returns are processed within 10 business days from receiving the items.
Most new, unopened items can be returned within 30 days for a full refund.
Return shipping costs are covered by us if the return is due to our error.
Refunds are typically processed within four weeks, including transit time and bank processing.
If you need to initiate a return, please contact us promptly with your order number and product details. We will provide swift instructions for the return process.
Please note that postage for returned goods is the responsibility of the sender. Refunds will be processed using the original payment method, excluding the initial delivery charge unless the return aligns with statutory rights (e.g., faulty or incorrect items).
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