Seller Profile
Great price & definitely a great purchase for our caravan.
May 10, 2024
Worked well while testing, yet to use for lengthy period but good picture and sound and fair orice
May 06, 2024
Package arrived and wasn't damaged in anyway, and it works OK.
Feb 04, 2024
Works great just what I needed
Dec 04, 2023
Very good value
Dec 01, 2023
Great TV with built in DVD player perfect for our caravan
Oct 19, 2023
Great product, with a great price
Oct 16, 2023
i was very happy
Oct 08, 2023
Great tv great service
Sep 30, 2023
Great tv for van
Aug 28, 2023
All our products are carefully packaged in our warehouse to ensure that they’re protected on their journey to you. You can use your tracking number to find more accurate shipping information but this is a guideline:
VIC: 2-4 business days
NSW, SA & TAS: 3-5 business days
QLD & WA: 4-7 business days
NT and remote areas: more than 5 business days
Returning is simple. If you’ve received the incorrect item, if the item is Dead On Arrival or if the item is faulty (subject to our warranty agreement ), then simply contact our Customer Service team via your MyDeal account and let us know what the product is and your reasons for returning. Our hours of operation are Monday to Friday 9am to 5pm AEST.
We’ll issue you with a prepaid Australia Post label to make your life easier.
your order number
your full name
your mobile & email contact
brief explanation detailing your reason for return
Please note that we don’t issue refunds on sale items, so please choose carefully. You’ll be eligible for an exchange if the item you’d like it not available.
Please keep in mind that under no circumstances are we able to ship a new item or issue a refund without receiving the item you’re returning in our warehouse first.
ENGLAON is also unable to provide any loan equipment while TVs are being repaired.
All TVs will need to be suitably packaged for transit prior to return to prevent any damage, especially to the screen. We hope you understand that we can’t cover the cost of the packaging you’ll need, nor will we be able to send packaging to you. We strongly recommend that you keep your original packaging to assist in this returns process.
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