Ellasartor

Processing Time:

The time required to prepare your order for shipment may vary. Please check the individual item listings for specific details.

Estimated Delivery Times:

• North America: 2 – 5 weeks

• Europe: 2 – 5 weeks

• Australia, New Zealand, and Oceania: 3 – 15 business days

• Asia Pacific: 2 – 5 weeks

• Latin America and the Caribbean: 2 – 5 weeks

• North Africa and the Middle East: 2 – 5 weeks

• Sub-Saharan Africa: 2 – 5 weeks

We strive to meet these delivery estimates but cannot guarantee them. Actual delivery times may vary based on the shipping method selected.

Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not liable for delays caused by customs processing.

We gladly accept returns and exchanges under the following conditions:

• Contact us within: 60 days of delivery.

• Return items to us within: 90 days of delivery.

Please note: Cancellations are not accepted. If you encounter any issues with your order, don’t hesitate to reach out to us.

Items that cannot be returned or exchanged: Due to the nature of certain products, the following items cannot be returned or exchanged unless they arrive damaged or defective:

• Custom or personalized orders

• Perishable items (e.g., food or flowers)

• Digital downloads

• Intimate items (for health and hygiene reasons)

Return Conditions:

• Buyers are responsible for the cost of return shipping.

• If the item is not returned in its original condition, the buyer may be liable for any loss in value.

Customs and Import Taxes:

• Buyers are responsible for any customs and import taxes that may apply to their order.

• We are not liable for any delays caused by customs processing.