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Seller Profile

DukeLiving

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8038 product reviews
DukeLiving is an Australian based business that prides itself on selling only products of the highest standards at the lowest price. Combining premium quality with value for money with an unrivalled shopping experience means that you can shop with confidence when purchasing from DukeLiving.
 

Customer Reviews

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Customer Reviews

  • (6294)
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No 5 Star Reviews yet

  • BernieVerified buyer

    Hassle-free shopping indeed, the prices are clearly seen and no hidden cost like some other sites.

    Oct 14, 2024

  • Ian MVerified buyer

    I bought this chair as I have difficulty standing for long periods and needed to reach bench heights. The drafting chair is perfect. It is very solid, was easy to put together and rises to even greater heights than I need, which is impressive. I am very happy with my purchase.

    Oct 11, 2024

  • YIN-TZUVerified buyer

    good quality nice and firm and fast delivery

    Oct 08, 2024

  • Carol DoreyVerified buyer

    Good product, pleased with quality & delivery & updates & price.

    Oct 08, 2024

  • StuartVerified buyer

    A really lovely piece of furniture

    Oct 05, 2024

  • Frances RichardsnVerified buyer

    Happy with the mattress

    Oct 03, 2024

  • LeeanneVerified buyer

    Love this, is easy to put together and looks lovely in my ensuite. Great storage unit for my towels. Highly recommend and will purchase again.

    Oct 03, 2024

  • Hulda CookeVerified buyer

    Very happy with quality and the appearence. Reasonably easy to put together.

    Oct 01, 2024

  • JulieVerified buyer

    I brought this for my spare room. It's comfortable. Put mattress topper on. Even more comfortable. Good for price.l would say worth buying.

    Oct 01, 2024

  • NellyVerified buyer

    Amazing amazing amazing …. Best bed base I’ve bought. So easy to put together and delivery was fast and price was great.

    Sep 30, 2024

Customer Reviews

  • (6294)
  • (1271)
  • (241)
  • (69)
  • (163)

No 4 Star Reviews yet

Customer Reviews

  • (6294)
  • (1271)
  • (241)
  • (69)
  • (163)

No 3 Star Reviews yet

Customer Reviews

  • (6294)
  • (1271)
  • (241)
  • (69)
  • (163)

No 2 Star Reviews yet

Customer Reviews

  • (6294)
  • (1271)
  • (241)
  • (69)
  • (163)

No 1 Star Reviews yet

Customer Reviews

  • (6294)
  • (1271)
  • (241)
  • (69)
  • (163)

No reviews yet

  • PLEASE NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

  • heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
  • consumables (e.g. cosmetics);
  • health products;
  • jewellery;
  • toppers, underlays, pillows and quilts;
  • intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

  • we believe have made an unreasonable amount of change of mind return requests; or
  • we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.