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Seller Profile

DukeLiving

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8009 product reviews
DukeLiving is an Australian based business that prides itself on selling only products of the highest standards at the lowest price. Combining premium quality with value for money with an unrivalled shopping experience means that you can shop with confidence when purchasing from DukeLiving.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Maria KarpathakisVerified buyer

    Easy to put together. Great product for the price

    Sep 05, 2024

  • Dr Caitilin de BerignyVerified buyer

    Amazing bed! Stylish, comfortable & easy to assemble. Arrived in 4 days. Highly recommend this bed & website. Very happy :)

    Sep 04, 2024

  • Lisa HallettVerified buyer

    This has made my kitchen complete and it looks amazing. Absolutely love my kitchen trolley. Thank you.

    Sep 04, 2024

  • Phuong TranVerified buyer

    Fast delivery. Nica and convinient packaging. I sleep like a kid. And great value so far.

    Sep 01, 2024

  • DebVerified buyer

    So impressed with the quality and comfort of my new mattress. Surpassed my expectations. Highly recommended this mattress

    Aug 30, 2024

  • ScottVerified buyer

    Very unexpected for the price as is very comfortable, bought two.

    Aug 28, 2024

  • AnamikaVerified buyer

    love it. worth the pricw

    Aug 23, 2024

  • JanelleVerified buyer

    Most comfortable chairs if they hadn't doubled in price I would buy another 2

    Aug 22, 2024

  • SindyVerified buyer

    That’s perfecto

    Aug 21, 2024

  • XuVerified buyer

    I kept my expectations very low but the Quality is good!

    Aug 20, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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  • (1269)
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No 2 Star Reviews yet

Customer Reviews

  • (6268)
  • (1269)
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No 1 Star Reviews yet

Customer Reviews

  • (6268)
  • (1269)
  • (240)
  • (69)
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No reviews yet

  • PLEASE NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

  • heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
  • consumables (e.g. cosmetics);
  • health products;
  • jewellery;
  • toppers, underlays, pillows and quilts;
  • intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

  • we believe have made an unreasonable amount of change of mind return requests; or
  • we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.