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Seller Profile

DukeLiving

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8043 product reviews
DukeLiving is an Australian based business that prides itself on selling only products of the highest standards at the lowest price. Combining premium quality with value for money with an unrivalled shopping experience means that you can shop with confidence when purchasing from DukeLiving.
 

Customer Reviews

  • (6298)
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  • (241)
  • (70)
  • (163)

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 5 Star Reviews yet

  • Lieke

    Fast and efficient - great quality. Easy to put together

    Dec 16, 2024

  • Dorothy

    Very happy with height and design

    Dec 16, 2024

  • Shopper

    Exactly as described, a nice beige linen colour and fast delivery. Would definitely buy from this supplier again

    Dec 13, 2024

  • Mazy53

    Very prompt delivery. Mattress and bed delivered together. Bed very easy to assemble. Mattress firm but exactly what i wanted. Very happy with this purchase and the price.

    Dec 13, 2024

  • Bobby

    Very happy with this beautiful little dressing table, fits our space perfectly. Went together easily and seems quite sturdy when it's made up.

    Dec 12, 2024

  • Sandy A

    Happy with item.

    Dec 12, 2024

  • Juls

    The vintage lights look and work beautifully,

    Dec 12, 2024

  • Chantelle

    Best bed ever

    Dec 11, 2024

  • LynVerified buyer

    Very happy with this mattress.

    Nov 02, 2024

  • Debbie RobinsonVerified buyer

    Such a strong sturdy bed. No complaints at all.

    Oct 28, 2024

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 4 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 3 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 2 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 1 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No reviews yet

  • PLEASE NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

  • heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
  • consumables (e.g. cosmetics);
  • health products;
  • jewellery;
  • toppers, underlays, pillows and quilts;
  • intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

  • we believe have made an unreasonable amount of change of mind return requests; or
  • we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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