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Seller Profile

DukeLiving

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8043 product reviews
DukeLiving is an Australian based business that prides itself on selling only products of the highest standards at the lowest price. Combining premium quality with value for money with an unrivalled shopping experience means that you can shop with confidence when purchasing from DukeLiving.
 

Customer Reviews

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Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
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No 5 Star Reviews yet

  • Tjp

    I brought this and absolutely love it, makes a great addition to my lounge

    Jan 19, 2025

  • RRt

    So happy with it

    Jan 19, 2025

  • Nannyneenie

    Bought last week and love it

    Jan 18, 2025

  • Steve

    Great product, easy to assemble, quality item

    Jan 16, 2025

  • Sankhurana94

    Amazing quality. Great in size in person. Extremely beautiful. Better than expectations.

    Jan 15, 2025

  • CLS86

    Quality is much better than expected. I've been looking for a bookcase or cube unit that looked a bit nicer than an IKEA one and it's perfect.

    Jan 12, 2025

  • Pnkj

    Value for money. Easy assemble. Overall happy with the product.

    Jan 09, 2025

  • Veena

    Happy with the product

    Jan 08, 2025

  • LH01

    Bought this last week, sturdy for the price and looks nice

    Jan 08, 2025

  • Ange8

    It's stunning luxury feel/ look chair

    Jan 07, 2025

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 4 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 3 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 2 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No 1 Star Reviews yet

Customer Reviews

  • (6298)
  • (1271)
  • (241)
  • (70)
  • (163)

No reviews yet

  • PLEASE NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product. You will not receive a refund for the original shipping cost of the product.


Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

  • heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
  • consumables (e.g. cosmetics);
  • health products;
  • jewellery;
  • toppers, underlays, pillows and quilts;
  • intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badges, or which were discounted with a coupon or promo code) will also be ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

  • we believe have made an unreasonable amount of change of mind return requests; or
  • we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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