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Seller Profile

Designer Homewares

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241 product reviews
Designer Homewares has been leading the industry with innovative, high quality artificial hedges and plants for many years. Our aim is to make transforming your home or property easier with products that involve no planting, cultivating, toxic chemicals, fertilizer, watering, weeding, pesticides, maintenance, trimming, or endless expenses - artificial hedges, fake plants, and vertical garden screens are the solution!
 

Customer Reviews

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Customer Reviews

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  • Jeanine

    Makes the room look exotic and alluring

    Feb 09, 2025

  • Neanz

    Absolutely love this. I will be purchasing more. Quality is great 👍 Highly recommend. Loved it so much I another 2 rolls ❤️

    Dec 29, 2024

  • Whits

    Perfect for dark corner of carport

    Dec 21, 2024

  • MarianneVerified buyer

    Nice big plant to fill up a corner and very realistic…love it!

    Aug 27, 2024

  • CONSTANT TRAVELERVerified buyer

    I just received this. See how it holds up in the sun.

    Apr 06, 2024

  • RobynVerified buyer

    Love my new artificial hedging. Easy to install and looks great while giving me privacy. Would happily buy again.

    Feb 28, 2024

  • AntoniaVerified buyer

    Good to add in pots for decoration.

    Jan 28, 2024

  • DebraVerified buyer

    I love it but I think way to expensive

    Jan 24, 2024

  • LindyVerified buyer

    A beautiful plant and looks like the picture, Looks great in my planter box very happy with this purchase.

    Dec 23, 2023

  • KathrynVerified buyer

    Very pretty. Looks great in my dining room.

    Dec 13, 2023

Customer Reviews

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Customer Reviews

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  • Please allow 2-5 business days for delivery
  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Change of Mind Policy

When Consumers Are Not Eligible for a Repair, Replacement, or Refund

Consumers are not entitled to a repair, replacement, or refund under consumer guarantees in the following cases:

  • They received the product they ordered but later changed their mind, found it cheaper elsewhere, or no longer want or need it. However, if a business has a ‘change of mind’ policy, it must be followed.

  • The issue with the product resulted from misuse by the consumer.

  • The consumer was aware of the product’s defect or was informed about it before purchasing. However, if another issue arises that was not disclosed at the time of purchase, they may still be eligible for a remedy.

  • They requested a service to be performed in a specific manner against the business’s professional advice.

  • The issue with the service was caused by an external factor beyond the business’s control.


Policy Provisions for Woolworths

Major Faults

If a product has a significant issue at the time of purchase or later develops a major fault, the consumer has the right to choose between:

  • A full refund, or

  • A replacement of the same product.

The refund must be for the total amount paid, with no deductions for prior use. Refunds should be issued using the same payment method as the original purchase unless both the business and consumer agree to a different arrangement.

Alternatively, if the consumer chooses to keep the faulty product, they are entitled to compensation for the reduced value caused by the issue.


Minor Faults

If a product or service has a minor defect, the business is required to fix the issue at no cost to the consumer.

  • The business is not obligated to provide a replacement or refund for minor faults but may choose to do so.

  • For electronic products such as mobile phones, computers, or music players, repairs may result in the loss of stored data.

  • Repairs may involve the use of refurbished parts or replacement with a refurbished product. Businesses must inform consumers of these possibilities in advance by providing a repair notice.