Christmas Factory

We offer FREE shipping Australia-wide (minimum order $20) on all orders. Please allow 1-3 business days for order processing. Delivery times vary depending on location:

• Metropolitan areas: 2-5 business days after dispatch

• Regional areas: 3-7 business days after dispatch

We currently ship only within Australia. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your delivery. All deliveries are handled with care to ensure your festive products arrive in perfect condition.

We offer a warranty on all products against manufacturing defects. If you receive a defective item, you may contact us for a refund or exchange. Items must be unused, in their original packaging, and proof of purchase is required. Please note, we do not accept returns for change of mind. For more details or assistance, contact our customer support team for further information