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Seller Profile

Bstore

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platinum Seller
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98.87%
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12 product reviews
Keeping it real is in our DNA. It's been etched into us since the day we opened our very first Bstore in Subiaco over 20 years ago and we challenge ourselves every day to do just that - Keep it Real. REAL people. REAL commitment. REAL values. REAL comfort. REAL service. REAL fun. REAL health. REAL happiness. REAL adventure. REAL life. REAL freedom. REAL support. REAL feet. REAL authenticity. REAL connections. REAL conversations. Come keep it real with us.
 

Customer Reviews

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Customer Reviews

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  • Mon

    A comfortable and pretty pair of Birkenstocks! Quick delivery.

    Dec 22, 2024

  • Evelyn SydneyVerified buyer

    The sandals are excellent. They arrived promptly, fit perfectly, are a lovely colour, are super comfortable, and, for MBT shoes, were a reasonable price. I am, however, not happy with the supplier, BStore. A second pair of MBT sandals that I purchased from BStore at the same time are huge and not the EU41 women's size ordered. BStore has yet to respond to a THIRD request from MyDeal to contact me and, thereby, enable me to return these sandals and get a refund. I am very glad that I purchased via MyDeal because their customer support team are very good and is prepared to take action on my behalf.

    Sep 15, 2024

  • TimVerified buyer

    This stuff is great for resealing and maintaining the cork soles of your Birkenstocks. It’s easier to use than Shoe Goo and creates a better finish. Unfortunately one of my soles cracked. I have been unable to get the crack to hold together.

    Mar 17, 2024

  • DeborahVerified buyer

    Very happy 😊 the sandals arrived within a few days. Lovely comfortable sandals. Husband is very pleased.

    Mar 12, 2024

  • DeborahVerified buyer

    Great shoes and a great seller! Very happy. 😊

    Mar 12, 2024

  • MARIA Victoria Verified buyer

    Very comfortable and light. Love them!

    Feb 26, 2024

  • AndrewVerified buyer

    The preferred socks to wear with Birkenstock footwear

    Feb 21, 2024

  • JanVerified buyer

    I have arthritis in both feet. U can't wear "normal". Arxhirs have been great. Love them

    Jan 31, 2024

  • CarolVerified buyer

    Just love them, so comfy to wear and look great

    Dec 01, 2023

  • Greg from AustraliaVerified buyer

    I have been using Teva sandals for25 years. Always a great product.

    Sep 07, 2023

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We know you’re eager to get your new shoes as soon as possible so we hustle to get your order out fast! All our orders are sent with super speedy Australia Post Express.

If the shoes you purchase are available at our warehouse, they will be dispatched on the day you order them (orders placed before 4pm AEST).

If you order on the weekend or outside of business hours, your shoes will be dispatched on the next business day. If your shoes are not available at our warehouse, we have to transfer them from one of our five stores which can add a maximum of 2 days to this process. 


 

We currently only offer refunds for returned items. Customers are responsible for the cost of return shipping. To qualify for a refund, please ensure the following:

  1. Return Period: Items must be returned within 30 days of purchase 

  2. Condition of Items: Items must be unworn and in their original condition.

  3. Faulty Products: If your product is faulty, please contact our customer service team for assistance.

  4. Proof of Purchase: Please include a copy of your receipt 

  5. Packaging Requirements: Items must be returned in a parcel bag to protect the shoes and their box. Please do not attach anything directly to the box.

If the above conditions are not met, we may be unable to accept your return.