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Seller Profile

Brand House Direct

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95.64%
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123 product reviews
Welcome to Brand House Direct! We’re one of Australia’s leading online destinations for shoes, clothing and accessories. We help simplify your shopping experience with fast shipping and easy returns, along with great deals on all your favorite brands.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • EdinaVerified buyer

    Extremely comfortable shoes

    Sep 29, 2024

  • SOULA TRITSARISVerified buyer

    Great comfy I ordered it in black but got it In off white

    Sep 26, 2024

  • RitaVerified buyer

    Nice and comfortable

    Sep 24, 2024

  • Darren DaviesVerified buyer

    Thanks for the product awesome 👍

    Sep 24, 2024

  • KarenVerified buyer

    Very good

    Sep 16, 2024

  • GursimranVerified buyer

    Great shoes, very comfortable. Will recommend others

    Sep 16, 2024

  • KevinVerified buyer

    These shoes are fantastic ,they are very comfortable,and I would recommend me for anyone!

    Sep 13, 2024

  • HelenVerified buyer

    So comfortable, soft leather great quality .

    Sep 08, 2024

  • AnnetteVerified buyer

    Great shoes, quick delivery.

    Sep 07, 2024

  • JohnVerified buyer

    very comfortable and as good as promised great shoe at a great price

    Aug 29, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Standard Shipping 5-7 Business Days

Express Post 1-3 Business Days

Change of Mind Returns
 
1. Brand House Direct will allow a return where you have changed your mind, provided that the item in question is:
 
- returned within 30 days of receiving order.
 
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
 
- in a resalable condition; and
 
- not damaged in any way.
 
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
 
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Brand House Direct, you will not be eligible for a return.
 
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
 
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
 
INCORRECT OR FAULTY GOODS
 
 
Our quality control teams inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Brand House Direct within 30 days.

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