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Seller Profile

Brand House Direct

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123 product reviews
Welcome to Brand House Direct! We’re one of Australia’s leading online destinations for shoes, clothing and accessories. We help simplify your shopping experience with fast shipping and easy returns, along with great deals on all your favorite brands.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Cuz679

    I bought this a week ago

    Feb 08, 2025

  • Hanny.

    I purchased these Brazilian leather slides in a white pair and a black pair. They are beautiful, comfortable and very well priced. Delivery was fast. I really love them and the sizing was spot on. I also so love the inner sole, after years of discolouring of suede insoles, these have ones that are easy to clean.

    Feb 06, 2025

  • Shoes

    This is my third pair of Newport thongs and I absolutely love them. I have “dreadful” feet and these are so supportive!

    Feb 02, 2025

  • Kazza

    So happy with purchase and will get another pair soon. Very happy

    Jan 18, 2025

  • Bola

    Love my new shoes!

    Jan 17, 2025

  • Bob27

    Great shoes.

    Jan 15, 2025

  • BarbT

    I purchased these thongs for my daughter for Christmas, as she finds the Skechers Go Walk SO comfortable.

    Dec 29, 2024

  • Vixta

    Bought these a month ago very happy with my purchase

    Dec 11, 2024

  • EdinaVerified buyer

    Extremely comfortable shoes

    Sep 29, 2024

  • SOULA TRITSARISVerified buyer

    Great comfy I ordered it in black but got it In off white

    Sep 26, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Standard Shipping 5-7 Business Days

Express Post 1-3 Business Days

Change of Mind Returns
 
1. Brand House Direct will allow a return where you have changed your mind, provided that the item in question is:
 
- returned within 30 days of receiving order.
 
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
 
- in a resalable condition; and
 
- not damaged in any way.
 
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
 
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Brand House Direct, you will not be eligible for a return.
 
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
 
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
 
INCORRECT OR FAULTY GOODS
 
 
Our quality control teams inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Brand House Direct within 30 days.

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