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Seller Profile

Bella Scoop

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platinum Seller
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14 product reviews
We are a Sydney-based, family-owned online store, a trusted destination for a wide range of beauty products. Since our journey began in 2018, we have been dedicated to offering a diverse selection of skincare, makeup, and tanning products. Starting with a boutique range of specialized brands, we've expanded to now feature over 80+ brands, including popular names like Revlon, Maybelline, L'Oréal, and CoverGirl, as well as a carefully chosen assortment of other favourites. Our evolution reflects our commitment to catering to various preferences and budgets, ensuring we provide both everyday essentials and select premium products for those special occasions. With more than 1500 products, we strive to balance variety, quality, and great value, constantly growing and adapting to meet market trends and customer demands. Explore our collection and enjoy a shopping experience where every customer finds exactly what they need.
 

Customer Reviews

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  • FeliciaVerified buyer

    Beautiful product,my favorite. It's even better from Mydeal because I was able to purchase three for the price of one.

    Sep 09, 2024

  • RosalynVerified buyer

    Love this lipstick 💄

    Jul 07, 2024

  • HelenVerified buyer

    I find that this product works for me. The quality and price point is very good.

    Jun 27, 2024

  • PhilippaVerified buyer

    It is exactly what I wanted

    Jun 26, 2024

  • MargaretVerified buyer

    happy with this product it doesn,t clump together and gives me fullness, which i,m happy about, will buy this again in the future.

    Jun 05, 2024

  • CaroleVerified buyer

    Delighted to find my favourite eyebrow pencil and even better at a reduced price. This product has been discontinued by L’Oréal and the replacement is hopeless. The new cool blonde(if you can find it) is a different colour and turns my eyebrows orange! Ordered 6 will probably get some more.

    May 26, 2024

  • JenVerified buyer

    Great coverage - great colour. Highly recommend.

    May 14, 2024

  • BenVerified buyer

    The product is great but the delivery, packing and service is fantastic. Would recommend purchase from this store!!!

    Apr 30, 2024

  • NatalieVerified buyer

    Love love love them

    Apr 27, 2024

  • JayashreeVerified buyer

    I use this all the time and I was lucky to found them on my deal...I need more of them please

    Apr 05, 2024

Customer Reviews

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We will dispatch all orders within 24 hours. Once dispatched, you will receive tracking so that you can monitor your shipment.

Domestic deliveries are sent using Australia Post. Australia Post defaults to a Safe Drop service for delivery of parcels in Australia. Safe Drop is when an Australia Post delivery person finds a suitable place at the delivery address where they can safely leave your parcel if it doesn’t fit in your mailbox or if you’re not home to receive it. Australia Post will automatically Safe Drop parcels that don’t need a signature on delivery, as long as their delivery person feels it’s a suitable option.

 

All domestic shipments come with tracking included.

NOTE: Bella Scoop will not be responsible for any additional duties, taxes or levies imposed by your country’s customs office.

Please make inquiries with your local importations body and ensure that you are completely familiar with any and all importation fees/taxes and requirements.

CHANGE OF MIND RETURNS:

If you have changed your mind about a purchased product, you can arrange to return it to us for a full refund. In order to qualify, you must contact us within 14 days of receiving the item. The item must be unopened, unused, untested and in its original packaging.

Postage for change of mind returns is paid for by the customer. The customer assumes risk of loss, theft or damage of goods during return transit. It is strongly advised that you opt in for a tracked shipment option with inclusion of postage insurance.

Bella Scoop will not be responsible for returned parcels lost or damaged in transit. Returns not received by our warehouse will not qualify for a refund.

 

FAULTY, DAMAGED OR MISSING ITEMS:

If a product is missing, arrives damaged or is faulty, please contact us within 3 business days. Depending on your situation, we may require you to provide photos or to arrange for the faulty products to be returned to our warehouse.

Please do not dispose of any products or packaging until we have spoken to you about your case.

Once a return case is opened and a return label has been provided to you, the faulty item return must be lodged with Australia Post within 14 days.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.