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Seller Profile

BCAU

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10 product reviews
BCAU is an Australian-based importing and online retail company. We offer a wide range of products, including outdoor and travel products, home appliances, pet products, health products, fitness equipment, fashion and toys. Orders are generally dispatched within 1-2 working days. We endeavour to provide a professional and friendly service. We look forward to assisting you.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • NatalieVerified buyer

    As expected.

    Aug 11, 2022

  • MelissaVerified buyer

    Really good quality and fast shipping! Look fantastic to, saves so much time and energy for my daughter, having a disability she finds laces difficult, these are a life saver ! Only thing I’d suggest is a little tool to help put them in the shoes!

    Aug 08, 2022

  • MelissaVerified buyer

    Really good quality and fast shipping! Look fantastic to, saves so much time and energy for my daughter, having a disability she finds laces difficult, these are a life saver ! Only thing I’d suggest is a little tool to help put them in the shoes!

    Aug 08, 2022

  • GeraldineVerified buyer

    The product is exactly as ordered - good quality and fast service. A good online purchasing experience.

    Jun 27, 2022

  • JaneVerified buyer

    This product does exactly what it is advertised to do so glad I bought it

    Feb 19, 2022

  • JaneVerified buyer

    This product works as it is advertised to do an very pleased I ordered it

    Feb 19, 2022

  • WayneVerified buyer

    Having installed the hose reel on the side of the house, it appears to work nicely and looks ethically pleasing. Thank you

    Oct 15, 2021

Customer Reviews

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Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

NSW/ACT/QLD/VIC: 2-6 working days

SA/WA/TAS/NT: 7-10 working days

Returns / Change of Mind Policy: We offer a 30 Day Change of Mind Guarantee, provided the customer does not open or use goods. Customer must provide photos of condition of goods. Upon approval, cost of return shipping is covered by customer. Although we include free shipping for goods sent, we deduct a 20% fee from the total return.

Warranty Policy: A 12 month warranty is provided for most products. We request the customer provides supplementary photos (for non-electrical or non-battery operated products) or video (for electrical or battery operated products), describing the issue. We provide a response/resolution usually within 2-5 working days. We offer to supply a spare part, exchange or full refund, depending on the case.