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Seller Profile

Bay Gallery Furniture

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45 product reviews
Bay Gallery Furniture enables Australian families to shop from the comfort of their own home for a great range of outdoor wicker furniture, teak furniture as well as stunning indoor timber dining tables, dining chairs, lounges, sofas and much more. We deliver to your door with the click of a button. As a pioneer in online furniture sales, we pride ourselves on delivering to you premium quality furniture at unbeatable prices. We are experienced suppliers to the Australian retail market and have been selling furniture both online since 2006.
 

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  • KarenVerified buyer

    Omg I’m in love, absolutely gorgeous Took about a month for delivery, our delivery man was just lovely a real gentleman

    Aug 03, 2023

  • PaulVerified buyer

    Great service thanks guys

    May 06, 2023

  • D O'ConnorVerified buyer

    Great quality modern coffee table, easy to move as it is not too heavy.

    Jan 31, 2023

  • Yingjie TangVerified buyer

    Really nice and comfortable.

    Jun 01, 2022

  • Lynelle

    This outdoor lounge is exactly what I wanted. It is large but very comfortable. We can get about 8-10 people seated on it. I love that the bases a light and easy to move around. I have yet to remove covers and wash but I am sure that will be fine also

    Jan 05, 2022

  • JoanneVerified buyer

    Absolutely sensational delivery time, expecting 4-6 weeks received goods within 1 week from the supplier in Penrith, who rang the next day to say they had the stock in Qld, and would have it shipped to me immediately on receipt. They called the next day to advise it would be delivered in 2 days. Cannot say more about the gallery in Penrith, very professional. The chair is as good as the photo, very strongly built! Great value for money.

    Dec 20, 2021

  • Gillian BullockVerified buyer

    Love, love, love it! It looks amazing on our deck. The quality is fantastic. Everything we wished for. Brilliant service, prompt delivery

    Nov 10, 2021

  • LeighVerified buyer

    The outdoor setting looks great on our balcony :)

    Sep 29, 2021

  • Deborah SmithVerified buyer

    I love it, the guy that delivered put it together for me, very much appreciated. It’s solid timber too, well made.

    Sep 22, 2021

  • Customer. Lorraine Verified buyer

    The wait was worth it, the company stayed in contact with expected delivery time etc, delivered when said they would even driving out of area for delivery. Would recommend.

    Jun 04, 2021

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East Coast Metro (Sydney, Canberra, Melbourne, Brisbane, and Gold Coast metropolitan areas)

  • Within 7 business days for instock items at your local warehouse.

  • Within 15 business days for instock items not available at your local warehouse.


WA and Regional Areas

  • Within 28 business days.

Warranty Policy

All furniture products from Bay Gallery come with a 12-month warranty. The warranty does not cover normal wear and tear. Please note that the following may occur as a result of natural and normal usage:

  • Fabrics will be subject to fading, creasing and pilling;
  • Foam and fillings will soften and form the shape of the user over time;
  • Depending on the covering and the degree of use, the covering materials, cushion fillings and suspension may need to be replaced periodically at the purchaser's expense;
  • The fabric products are upholstered by hand and therefore, the size and weight of these products may have minor variations of up to 5% from the sample products or from any product specifications you have been quoted.

Inappropriate cleaning methods, above average or excessive loading or the failure to properly care for the furniture may result in costly repairs and could void your warranty.

Returns Policy

Please choose carefully as we do not usually refund or exchange if you change your mind. If you receive a product that you believe is not what was expected, please contact us within 24 hour of receipt of goods.

If we agree that the item was not advertised correctly or within the law, or there was a mistake with the advertisement, we will replace the item or refund your money at our discretion.

Refunds will only be given when goods are returned to us in original packaging and original saleable condition.