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Seller Profile

Adora Island

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platinum Seller
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99.14%
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30 product reviews
Sparklet Petcare is an Australia leading online pet store. We aim to create a world where pets and their families are healthy, happy and spend more time together. That’s why we stock thousands of premium and natural brands pet foods like Ziwi Peak, Royal Canin, Orijen, etc. We also stock brands like Bravecto, Nexgard, Frontline to support pet health, pet accessories such as bowls, beds, clothings to enhance pet’s experience. We aim to make buying process hustle free for all the pet parents. Thousands of them shop with us as we offer fast delivery nationwide, second to none customer service and many other services others cannot do. A business that creates no value is not a good business, that is why we are working with charities and non-government organisations to support animal healths and protection services. So please support us, a socially responsible corporate organisation looking to give back to the community.
 

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  • NinaVerified buyer

    Dog and cat loves it will continue buying it I put it in ice cube tray and make pet stock cubes for the dog and cat an they get the right amount in there food doesn’t go to waste

    Sep 05, 2024

  • TaraVerified buyer

    Truly a tough toy. Good size and neither my Staffy or Cattle dog power chewers have been able to destroy it, so, I bought a second one 😁🐶🐕

    Jul 08, 2024

  • TammyVerified buyer

    Always value, always happy

    Jun 10, 2024

  • CustomerVerified buyer

    Basically this is like crack for my cats. It gives them such a burst of energy for a while after - zoomies and then some. One of a few foods they will beg to have more of. Best to use as a small treat or a topping on food they are that keen on, which means no food goes to waste. In warmer weather store in the fridge.

    May 27, 2024

  • Cheryl THOMSONVerified buyer

    I was a bit disappointed with the size of the container that the grass seed came in.

    Feb 08, 2024

  • RachelVerified buyer

    Works a treat. Dog had hardly scratched since applying it.

    Jan 09, 2024

  • CrystelVerified buyer

    Love it my Rescue kitties, always eat it

    Jan 05, 2024

  • EllaVerified buyer

    These water bowls are a must for travelling and walkies.

    Jan 01, 2024

  • PJ Verified buyer

    This product is amazing, Great price and quick service. highly recommended.

    Dec 27, 2023

  • LeonneVerified buyer

    I normally buy it from pet barn but it’s so much cheaper buying it in bulk it’s a amazing system the Ezi lock no smell and you can change the pee pads as you need so it’s not all smelly

    Sep 13, 2023

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We’re pretty proud of how quickly we can pack and dispatch your order. We ship all orders from our warehouse in Sydney, so in most metro areas of major cities, you can expect your order within 1-2 business days. Outside of these areas, you should receive your order any time from 3 business days after the time of dispatch.

Unfortunately, We don’t deliver to PO Boxes

If you’re ordering your pet food and products online, chances are you’re a busy person looking for convenient delivery…which is exactly what we offer. Our drivers have authority to leave your order on your property without a signature on delivery so that your order is waiting for you the moment you get home.

 

Unfortunately, We do not currently ship outside of Australia.

Returns

Yes, we have a hassle-free returns policy as well as a dedicated support team to make everything right for you. Simply contact us and we can sort everything out. Please note that no credits or refunds can be given without first speaking to our customer service.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. (We acknowledge the external box may have been opened for visual inspection, but nothing else must be opened or used)

Several types of goods are exempt from being returned.

Perishable goods such as food or magazines

- Intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

- Gift cards

 

- Sale items
- Some health and personal care items

Our policy lasts 14 days. Unfortunately we can’t offer you a refund or exchange, If 14 days have gone after delivery. 15% of total payment will be deducted from the refund payment as restocking fee, it applies to all returns.

There are certain situations where extra fee will incur (if applicable)

-  Any item not in its original condition, is damaged(including packaging) or missing parts for reasons not due to our error will incur extra 10% to up to total payment depends on the condition of the returned item. (This policy also applies to customer "change their mind")