Rinnai DY15SN Silver Dynamo Natural Gas Heater

Change of Mind Returns:

We want you to love your purchase, and if you’re not completely satisfied, we’re here to help.

At Appliance Giant, we offer a 14-day change of mind return policy from the date of delivery. If you wish to return an item within this period, please contact usfor return approval. Returns incur a 20% restocking or change of mind fee. Once the item is received and inspected, we will process a resolution accordingly.

Please Note:

• Return postage is the customer’s responsibility.

• The item must be in its original packaging, with all accessories included.

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the return delivery.

• Fees may apply in certain circumstances.

Warranty Claims:

All our products at Appliance Giant are backed by a minimum manufacturer’s warranty of 12 months, covering defects and faults in materials or workmanship. Some products may have a different warranty period, which will be specified in the product description.

If you experience any issues with your product, please contact us to raise a warranty claim. Our team will assess the issue and provide the appropriate resolution based on the manufacturer's warranty terms.

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