Rethinking Users

Rethinking Users

Best Price in the Last 14 Days

Hurry! 10 items left!

Price	WAS $45.39 'WAS' price is the previous lowest price in the last 14 days. $42.73 Save 6%
	Collect 42 Everyday Rewards points Log in to MyDeal to link your card
Shipping	Unable to calculate delivery for , please Contact Us Delivery unavailable to Change
	See delivery details

Quantity

Add to wishlist

Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But there is a problem: the normal conception of 'the user' is incomplete and based on outdated notions. These notions of simple, direct relationships between people and products are no longer valid in today's complex, technologically interconnected world. This fun and practical book with a set of cards will change the way readers think about users.Rethinking Users introduces a radical new approach that questions some of our most fundamental ideas about the nature of user experience. It points to new opportunities to create products and services that help users in new ways. The book includes a deck of user archetype cards and step-by-step team activities for unlocking new user-centered thinking and design inspiration. For designers, design researchers, strategists, innovators, product managers, and entrepreneurs in almost any field.

SKU: 9789063695811

Shipping Details

We provide shipping to most Australian addresses (excluding some areas outside of our courier's delivery zone).

We use a combination of Australia Post, Aramex and Direct Freight Express to get your order to you.

For an accurate shipping cost, add the items you want to your cart and enter your shipping area.

Orders of multiple items may come in separate parcels.

All returns must be started within 30 days of delivery. We kindly request that you don’t try to return the item without letting us know as every situation can be resolved differently.

Damaged, defective or incorrect items

Sometimes items are damaged during delivery, or have manufacturing defects. If this is the case or you have received an incorrect item, get in touch with us as soon as possible and we will do our best to fix as soon as we know. Visit our contact page to send a query.

Change of mind returns

Change of mind returns are accepted within 30 days of delivery for most items in resellable and unopened condition. Most items are eligible for free returns however each item in your order may have a different return policy. Some items cannot be returned due to change of mind.

To check the return policy for your item look on each item page for the returns section. Please note that the few items that are not eligible for free returns may incur a re-stocking fee in addition to having to pay for shipping to return the item.