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Sound You Can Feel
Supplied Accessories:
Technical specifications:
This item comes with a 12 month warranty
Please allow 2-8 business days for delivery.
We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.
WARRANTY POLICY
All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.
Estimated Delivery Time Frame: 2-7
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I haven't connected it up yet but I am thinking that it will make a big difference to the sound from my TV
Aug 26, 2024
Love my sound bar and its great having Fm radio good sound for a small subwofer
Jul 25, 2024
Totally satisfied, No hiccups. Good sound quality for the price!
Mar 24, 2023
Good build, pack with features - a solid mid-range Soundbar+woover combo.
Feb 16, 2023
Good sound and easy to set up. Had a bit of a hiccup when setting up with the optical cord supplied. After setting the TV sound output to optical there was no sound. Going into the sound settings on the TV, I changed the sound from Dolby to PCM and it worked. Bonus was that the TV speakers and soundbar now work together.
Dec 20, 2022
Very quick delivery. I love this sound bar. It was exactly what I wanted. Thank you
Dec 30, 2021
Fast delivery and value for money.
Dec 05, 2021
This is a great little unit. Easy to install and very straight forward except for the fm radio. It said it had 20 pre set stations but it’s only 10 and it must be some other state that they’re set to. Small fault. I love it.
Dec 01, 2021
Love my sound bar, easy to use. Recommended this item totally, Thank you 😊
Aug 06, 2021
Brilliant sound bar. Took about 5 mins to set up and has excellent sound quality. Couldn't be more happy and the price is great.
Jan 26, 2021
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