They can always be fluffed back into their natural shape.
5 Year Australian Warranty. Warranty is through Puradown Bedding Company.
All products come with manufacturers warranty. We can assist with any warranty claims if needed.
We offer 10-day change of mind returns on some items. The customer is liable for return fees and costs.There is a 10% restocking fee for all returns to cover the initial cost of shipping.
Mattresses in a box and rugs are not returnable. as they are not able to be placed back into their original packaging for resale.
Bedding (QUILTS, PILLOWS, SHEETS, QUILT COVERS, TOPPERS AND MATTRESS PROTECTORS) are not returnable due to hygiene standards.