PSL Wokali Natural Collagen Gold Plus Lotion SPF 60 500ml

PSL Wokali Natural Collagen Gold Plus Lotion SPF 60 500ml

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Price	$23.99
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Shipping	$10.00 Australia-wide
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Collagen Gold plus lotion

Enhanced collagen deep white essence with 3X Alpha Arbutin anti - wrinkle

UVA/UVB SPF 60

weight 500ml

SKU: shjjkg

Shipping Details

CLARSERA Shipping Policy

Domestic Shipping (Australia)

1. Shipping Rates & Delivery Times:
- Standard Shipping: $9.50 AUD (3-7 business days)
- Express Shipping: $15.00 AUD (1-3 business days)
- Free Standard Shipping on orders over $100.00 AUD

2. Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a notification once your order has been shipped, including tracking information.

3. Tracking:
- All orders come with tracking. Once your order is shipped, you will receive a tracking number via email.

4. Shipping Carriers:
- We use Australia Post to ensure your package arrives on time.

International Shipping

1. Shipping Rates & Delivery Times:
- New Zealand: $20.00 AUD (7-14 business days)
- Rest of the World: $25.00 AUD (10-20 business days)
- Free International Shipping on orders over $300.00 AUD

2. Order Processing:
- International orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a notification once your order has been shipped, including tracking information.

3. Customs, Duties, and Taxes:
- International orders may be subject to import taxes, customs duties, and fees levied by the destination country.
- These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

4. Tracking:
- International orders include tracking. You will receive a tracking number once your order is shipped.

5. Shipping Carriers:
- We use Australian international post to ensure your package arrives on time.

Additional Information

1. Order Changes and Cancellations:
- If you need to change or cancel your order, please contact us within 24 hours of placing your order. Once the order has been processed, we cannot make any changes or cancellations.

2. Shipping Delays:
- While we strive to ensure timely delivery, CLARSERA is not responsible for shipping delays caused by unforeseen circumstances, such as severe weather, natural disasters, or carrier delays.

3. Undeliverable Packages:
- If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply.

4. Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

By placing an order with CLARSERA, you agree to the terms and conditions of this shipping policy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us. Please note that returns will need to be sent to the following address: [13 Blarneystone avenue, Rouse hill 2155]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, Please contact us.