Shipping
We ship on the same day if payment is cleared by 10am. Please do keep an eye on the top of the listing to check that we are not away.
Please see details inside Postage and Handling Tab next to the Description Tab at the top of the listing. If automated invoice is incorrect in calculating the postage, please request for a combined invoice before making payment.
International customers are very welcomed to get a postage quote, please note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Terms of Sale
Disclaimer
We try to use official merchandise pictures where we can. However, as every monitors settings can be quite different, what you see may not be exactly same as the product you will receive. Please use the pictures as an indication only.
Refund and exchange is available within 30 days only if product remains in the original condition the item was sold in. Postage involved to be paid by the buyer.
About Us
Welcome to ShoMo! ShoMo stands for Shopaholic Mode. We are based in Melbourne and specialize in discounted branded cosmetics, skincare and haircare. Please! Join us and give in to the urge to shop!
Contact Us
We can be reached via eBay messages, we endeavour to answer all your enquiries within 24 hours.
We are away at the moment and unable to pack orders until the 03/10/2024.
Our warehouse is closed between 15th September to 2nd October. Please allow additional days for delivery for orders placed during this period
Exchange and Refund Timeframe:
We offer exchanges or refunds within 30 days from the date of purchase.
Conditions for Exchange or Refund:
All returned items must be in their original condition and have all tags still attached.
Please note that shipping fees are the responsibility of the customer unless there is a defect.
We appreciate your business and are committed to providing you with quality products and service. If you have any questions or need further assistance, please do not hesitate to contact us.
PROCESSING REFUNDS:
1. Refund Eligibility: a. Refunds will only be issued to the original payment card used for the purchase. b. The same payment method must be used for the refund as was used for the original purchase.
2. Conditions for Refunds: a. To be eligible for a refund, customers must adhere to the terms and conditions outlined in our return policy. b. Refunds will be processed in accordance with our return policy, and customers are encouraged to review this policy prior to initiating a return request.
3. Method of Refund: a. Refunds will be credited back to the same credit or debit card that was used for the original purchase. b. For online orders, the refund will be processed electronically and credited back to the card within 3 to 5 business days from the date the returned item(s) are received and processed by our team.
Estimated Delivery Time Frame: 3 - 5 business days