Keep your sleepy pet feeling safe and comfortable with our durable Paws & Claws Elevated Sofa Bed. Your pet will enjoy the temperature regulating benefits of the elevated design and extra comfort with the removable cushion making it ideal all year round. Our design is made to be heavy duty, comfortable, and easy to clean so that everyone can enjoy this product!
Includes:
1x Paws & Claws Elevated Sofa Pet Bed Medium
Please allow 2-8 business days for delivery.
We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.
WARRANTY POLICY
All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.
Estimated Delivery Time Frame: 2-7
Not bad, as it's not as I accepted the cushion is not comfy for my dog as it's not filled enough.
Jul 27, 2024
My dogs just love it
Aug 31, 2022
It is great and good quality. Love the fast delivery. Love My Deal
Jul 12, 2022
I have received my package from you today thank you.
Jun 05, 2022
My only issue was the instruction sheet
May 06, 2022
Awesome 👌
Apr 04, 2022
My boy loves his new bed. Very sturdy, soft and cosy. 🤩
Mar 18, 2022
Great dogs have there own lounge now instead off bed on floor
Jan 10, 2022
Quick delivery well pact
Jan 03, 2022
Once we figured out how to put it together it was good
Oct 23, 2021